Original Post — Direct link

The Regium Francium challenge for the Siege of Paris DLC is stuck at 88% progress even though I have synced all 9 viewpoints in Francia, as you can see in the screenshot. All of the other challenges are progressing normally, so there is no problem with my connection.

about 1 year ago - Ubi-Cintre - Direct link

Hey there @Trimex86, thanks for contacting us.

Sorry to hear that your Regium Francium challenge is stuck at 88%.

I just checked on your Ubisoft account, and to me, it appears that it was just unlocked.
Could you please confirm to us if it's still locked on your side or not ?
If it's still locked, I invite you to send a screenshot showing that the core challenge is still ongoing.

about 1 year ago - Ubi-Mushy - Direct link

@Trimex86 That's great to hear! If you run into any other issues, please feel free to reach back out.

about 1 year ago - Ubi-Massilia - Direct link

Hello @Creed0173

Sorry to hear that your Regium Francium challenge was not unlocked after synchronizing all viewpoints in Francia.

Have you updated your game with the latest version available ?

If yes, could you please send us a video of the issue and of your core challenge progression ?

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

about 1 year ago - Ubi-Massilia - Direct link

Hello @Creed0173 and @st904583114

Sorry to hear that you're both still experiencing this issue.

Please send us a video of the issue and we will be happy to investigate further.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

about 1 year ago - Ubi-Pegasus - Direct link

Hi again @Creed0173

Yes please, if you could upload a video and provide us with the link, so we can see you completed everything and that the progression is still stuck, that would be great.

Thank you as well for the screenshots you already submitted, I appreciate that.

Could you also please double-check that your saves are up-to-date and accessible and synced to the cloud on your account?

Once we have all the info for this, we'll be sure to pass this onto the team to look into further.

In the meantime, I would also recommend verifying your game files and reinstalling the game (just to ensure you have the newest version and no files are damaged).

Let me know if you have any other questions at all!

about 1 year ago - Ubi-Massilia - Direct link

Hello @Creed0173

Thank you for the video provided ! I'll transfer it to the game team.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

about 1 year ago - Ubi-Nova - Direct link

Hey @Syn1679,

Issue should now be resolved.