Original Post — Direct link

Play AC Valhalla through Epic and decide to purchase the Season Pass through Epic.
everything looks fine I received a receipt, but the Season Pass doesn't appear in the game, no quests, no dlc, can anyone recommend something?

over 2 years ago - Ubi-SpaceCats - Direct link

@nezuko76 Hi there, sorry to see this! Just to clarify, you have the Season Pass installed, and it does not show?

over 2 years ago - Ubi-Karl - Direct link

Hey @mukoto22, thanks for reaching out, welcome to forums and sorry to hear about the difficulty you ran into with your missing content.

I've had a closer look at your account however I was not able to locate your Season Pass purchase being linked to the account, therefore so that we could look into the matter further, I'd like to invite you to get through to us via one of the following channels, as this will involve discussing account related details:

  1. Support website
  2. Facebook
  3. Twitter


Should you have any further questions, let us know!

over 2 years ago - UbiSushiVamp - Direct link

@mukoto22 Hello! I am sorry to hear that your season pass is not showing. If you verify your game files do you notice any improvement? Please let me know!

over 2 years ago - Ubi-Mushy - Direct link

Hi @citizennowhere, I see you have an open case with us regarding your season pass content in Assassin's Creed Syndicate. The game team will take a look at that case and get back to you as soon as they can. I sincerely apologize for any frustration in the meantime.

@Nerdacron Welcome to Discussions! I'm sorry to hear your season pass content isn't showing up. It looks like you purchased the base game through the Epic Games Store, but you purchased the season pass through the Ubisoft Store. This is not generally advised, as content purchased through different clients is not always compatible. I recommend submitting a refund request for the season pass and purchasing it through the Epic Games Store instead. Please let me know if you have any other questions!