Original Post — Direct link

Hello,
the game runed perfectly since I got the "Siege of Paris" DLC and installed latest grafic card drivers. Since then Im unable to play the game as it crashes as soon as Im either in the game (few minutes after) or the save is loaded. It doesnt matter which save Im gonna load its all the same. Error is that AMD driver has timeout. I reported to AMD via the reporting tool as well as via Ubisoft bug report.
All other games I have from different publishers run without a problem and also benmarking Timespay etc. or stress tests running without an issue.

Therefore Im pretty convinved that there is something in the game and driver compatibility at least on AMD grafic card side.

over 2 years ago - Ubi-Froggard - Direct link

Hey @thamerus2013

I'm sorry to hear that. Have you tried reverting to the previous graphics drivers to see if that resolves it for you?

over 2 years ago - Ubi-Borealis - Direct link

Hello there @kolliasl21!

I'm sorry to hear that you've been encountering crashes following the TU 1.3.0 update. Thank you for taking the time to share your experience with us, and for letting us know more about the troubleshooting steps you've already tried.

To help us to investigate this issue further, it would be helpful to take a closer look at your system files. We are unable to view these files within the forums. Please can you open up a support ticket and upload a copy of your MSinfo and DxDiag. Additionally, please include all the troubleshooting steps you have tried so far, as this will be helpful for further investigation.

If you have any trouble creating a support ticket, please don't hesitate to reach out and gladly assist you with this.

Thanks for helping out and sharing what worked for you, @MiSc1985. I'm glad to hear that rolling your AMD drivers back to 21.6.1 resolved the issues you were encountering!

Thanks! 😊

over 2 years ago - Ubi-Viral - Direct link

@w1nbl00d Hey! Sorry to hear that you had this timeout error. Thank you for letting us know which driver version has worked for you.

If you need any further help please get back in touch.

Thank you.

about 2 years ago - Ubi-Karl - Direct link

Hey @Tns_84, thanks for reaching out and welcome to forums!

I very much appreciate you for sharing what has helped you and I do hope that if there will be any other players experiencing this, they will find your suggested steps helpful 🙂 .

Until then, hope you enjoy your game-time and if you do ever have any queries, do not hesitate and drop us a message at any time!