Albion Online

Albion Online Dev Tracker




01 Dec

Post
Hello everyone,

It's time for another update regarding the ongoing latency issues we’re experiencing.

Since Monday, we’ve finally made some progress on finding out what is behind these disruptions.
It appears that we are not actually the target of the attacks, but instead the attacks are directed against our datacenter in general and we ar... Read more

22 Oct

Comment

Originally posted by CD-Corp

any hope for patches to download through the game client on mobile?? instead of having to download the whole APK over and over again?

The groundwork for that has been laid with the patch yesterday. See details here: https://forum.albiononline.com/index.php/Thread/138782-Rise-of-Avalon-Patch-7-Downloader-and-Delta-Patching/

Comment

After restarting the client it should now work. Sorry guys.


10 Aug

Comment

That sounds odd and not normal. Can you DM me your ticket number?


28 Apr

Comment

Originally posted by bigc1984

So here is the reply I received:

Hello,

These transactions take place when you purchase Silver from known third-parties.  We understand you feel this is not fair, but our thorough checks confirmed your involvement.

The ban will remain in place.

Regards,

Samantha | Customer Care Agent | [[email protected]](mailto:[email protected])

Albion Online - Craft. Trade. Conquer.

So some how I have been flagged for a purchased silver transaction, even though I'm broke and have been broke for a very long time? If I purchased silver, shouldn't I actually have some silver??

Their 'thorough check' has only confirmed their system is broken. So basically I just spent the last couple months getting into a game only to be banned for a false positive. Never had this happen before. Still can't believe it. Oh well, moving ...

Feel free to drop me your character name via PM, then I'll make sure it gets another look.


03 Mar

Comment

Nope, this is not normal. Mailservice became overzealous overnight. This should be fixed now. Sorry for that. :/

Comment

Yup. There was an error with handling of the e-mail reminder for ending Premium that started happening yesterday evening. That's fixed now. Really sorry about that.


24 Jan

Comment

Obviously, using this kind of software is against the Terms and Conditions and we will sanction the use of it.


22 Jan

Comment

We haven't touched any of the Steam payment integration. Can you double-check that you're starting the steam client from within the steam interface, maybe reinstall it (just to make sure), and, if that doesn't help drop a mail to [email protected] please?


12 Apr


15 Nov

Comment

Yup. A wrong loca string has made it into the game. Should be fixed next week with Nimue.


10 Apr


19 Dec

Comment

Hello,

The guild “Big Black c*ck” was not disbanded out of the blue or without warning.

We contacted their Guild Master beforehand and informed them that the guild was not only in violation of our naming policies, but that their guild self-description was even less acceptable as it was blatantly racist and anti-semitic.

The Guild Master was, as I said, contacted and informed that they would be given more than enough time to evacuate their belongings, after which the guild would be disbanded. After that timeframe was up, we followed through with that.

Those bringing up the original “Black c*cks” beta guild as an argument: 1.) They indeed did a tongue-in-cheek play on words, rather than display blatant racism. If, in the case we’re discussing here it was real racism, or just an attempt at provocation, I don’t know - and doesn’t really make any difference. 2.) Even if it were tongue-in-cheek, this is something that would not be allow...

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15 Nov

Comment

Hello everyone,

I have spoken with Evoque to get information on the background of this rulechange.

This rule change was made shortly before the match, and communicated before it started.

Why was it made at all? The rule change was made to prevent a situation in which a team could have refused to actively fight, hide in their safe area, and still move on to the next round.

It was a decision made at really short notice. Not great for the participants affected, but important for the tournament. Going forward, especially for upcoming tournaments, we will make sure that it is more clear that rules can be changed at any time or even rulings made outside of the scope of the rules to preserve fair play and tournament integrity.


08 Aug

Comment

The character Mastha, like your reddit username, fits the description you gave - the purchases match and the account has been banned for 3rd party currency transactions.

Now, as for what got you banned. Your "friend" gave you 50,000 Gold. I'm sure if he is such a good friend that he gives you $250 worth of Gold, you surely spent a lot of time doing stuff ingame together. Mh. But wait, no. You just travelled to your friend, naked, received 50,000 Gold, returned to your previous location and never interacted again. Interesting friendship. And it becomes even more interesting when I look at how many "good friends" this guy has. And they all come travelling to him, he just hands out Gold and Silver left and right, and never interacts with them again.

I'd like to have that kind of friend as well. Not.