Hello Vikings,
Thank you for the update.
I can see that the development team provided us with additional information regarding this:
In order to progress in the quest they have to interact with the drunk man located in the tavern, as by interacting with the documents a clue is given to investigate further - look for the scribe or check if someone else at the location has additional information.
Once you have the key, please leave the tavern and locate the big tree close to it (on the right to the entrance), so you can enter severs system (but you have to break the entrance first, as it's blocked by the wooden ''floor''
If you're still experiencing this issue, can you please provide us with a short video of this occurring, so we can have a look? Many thanks!