[2021] Transparent Island Banner During Festivals

@vezperz Hey there! Just to confirm, saving, quitting to desktop, and reloading resolved this issue for you?

@vezperz Thanks, just wanted to confirm! I'm happy to hear this. Don't hesitate to reach out with any further questions.

We'd be glad to check into this, @minimalic. Do you have a clip you could show me by any chance so I can take a look? Please also try verifying your game files and let me know if anything changes.

Hey there guys,

Thank you for your continued updates and reports.

Thanks for sharing a clip too @bigmik1020 - we appreciate it!

This has since been reported to the team for further investigation, so we'll keep you in the loop here with any updates as and when we receive them!

Thanks for reaching out to us @toine101 !

At the moment, there are hopes to resolve this in a future patch, although we don't have any more details at this time.

We'll let you know more as we hear it.

Thanks for your patience guys!

@ablatis Hi there.

Thank you for posting, sorry to hear you're also having trouble with this visual bug during festivals.

This issue is still under active investigation. We'll make sure the screenshot you've provided us is forwarded on, too. Restarting the game will allow this banner to reappear, however we understand that this is a temporary workaround.

Please keep an eye on the News and Announcements section for more information on this, as it becomes available.

If you have any further questions, please be in touch!

Hello @jerry_key_smith ,

Thank you for reaching out to us.

At the moment, the team are still working on a fix for this issue.

Please be aware that not all bug fixes are implemented immediately and fixes are often deployed in Title Updates.

We don't have information at the moment to confirm when this fix is planned, however as more information becomes available, we'll let you know.

But rest assured, this hasn't been abandoned in place of the workaround.

Thank you!

Hi @aw7777777

Thank you for this information, the most important is that the issue is now resolved.

If it happens again, don't hesitate to let us know

Hey @thorgias

Can you just check if you have the game fully up to date? If you are also able to provide a video showing this happening on the latest version, we can forward this on to have it looked into again.

Hey, this is a known issue also documented on our Known Issues List.
It should be resolved with Game Update 14 next week.