Ashes of Creation

Ashes of Creation Dev Tracker




15 May

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi friend! Our team is constantly looking into the latest technology to see what would make sense to incorporate into our own development processes - stay tuned as we continued to share more of these updates as we dive deeper into testing!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! There is no way to trade for previous items, as once a cosmetic is gone from the shop it's gone forever and can no longer be obtained again - sorry about that!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer!

14 May

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Looks like someone else already got you a helpful answer above on how armor appearance is reflective of your character's race.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's any other questions we can help answer!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - looks like someone already provided you a helpful answer above for how to mark existing threads as read!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime!

13 May

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! With the recent profile page overhaul, there is a known issue at the moment where it is only displaying one of your referral codes, when you may have had multiple codes visible in the past. It sounds like perhaps it is currently only showing you a referral code that you used less frequently, and not one of your other ones you used more often. This is simply a display issue that our team is working to address now!

I'm going to go ahead and move this thread on over to our Support & FAQ section and close it out, but please don't hesitate to reach back out if there's anything else we can help answer in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hiya friends! For anyone who recently upgraded to Alpha One access, please follow the steps below exactly in order to get set up here on our forums and on our official Discord:

[list=1]
[*] Make sure that you log out of and back into the forums and hard refresh (Ctrl+F5): https://forums.ashesofcreation.com/
[*] Check to see that your forum profile has Alpha One listed next to your Roles here: https://forums.ashesofcreation.com/profile
[*] Visit the Alpha One Preview Testing category here: https://forums.ashesofcreation.com/categories/alpha-one-preview-testing
[*] Follow the instructions in the orange banner at the top to connect your Discord and Intrepid accounts
[... Read more

12 May

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! It sounds like you've already taken all the right steps by reaching out to our team in a support ticket for further assistance with your two factor authentication :smiley: while our team is currently working through a slightly higher volume of tickets than usual right now due to upcoming Alpha One testing, they will be replying back to your ticket in the order it was received!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything we can help with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Yes, we do plan to support Russian in-game, and you can see what other languages we plan to support in our helpful article here!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Ah! Yes, you can already accomplish this to an extent as well by using the "Quote" button in the bottom left hand corner of any post! If you click on that button on multiple posts, it will add them in sequential order to the existing comment you're writing in the thread :smiley: that way you can quickly quote multiples at once!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime!


11 May

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You can check out the latest update from our team here on our upcoming testing, including as it relates to sieges.

I would recommend keeping an eye out for further updates from our team as we head into our upcoming test phases with more specifics on sieges as well!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! I'm not quite sure I understand what you mean by multi-quote? If you're referring to quoting multiple people/responses within the same reply, you can already do that, like the examples below!

Nerror;d-49217

Any chance we can get a multi-quote feature on the forum, please?



Yes!

Nerror;d-49217

It's a nice-to-have feature, so if it's possible and you get the time, it would be appreciated! o:)



Absolutely!

In order to do the above, you just need to make sure that each section/text is within its own quote tags. I'll go ahead and leave this open for now in case I've misunderstood what feature you were looking for!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Looks like folks already shared our helpful steps above to make sure you see the correct roles on your forum profile <3

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime!

08 May

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! It sounds like perhaps it might not be showing the correct amount of time for intervals less than 0 days left, for example if you had 12 hours left :sweat_smile: if you're still not able to change it after a few additional days, please reach out to our support team directly here for further assistance: https://support.ashesofcreation.com/hc/en-us/requests/new

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! As others have noted, if you're not seeing your roles show up correctly here on the forums, please log out and back in again from the gear icon in the top right, and then hit Ctrl+F5 to do a hard refresh!

I'm going to go ahead and move this thread on over to our Support & FAQ section and close it out, but please don't hesitate to reach back out if there's anything else we can assist with!

06 May

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Upgrading your package gives you the difference between the previous pack and the one you upgraded to - and since you already got all 6 cosmetic items previously with your Voyager Plus Pre-order Pack, they weren't included with your upgrade to Adventurer! However, you should still be able to see all the add-ons in the Shop on an individual basis after you log in, if you would like to grab them that way.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! This was indeed answered in our Support & FAQ section earlier, and greypelt shared more helpful info above as well!

@Mahes - I currently see the "Alpha One" and "Adventurer" roles next to your name, so you're set up correctly to access this forum link! You may need to hard refresh (Ctrl+F5) in order for them to be visible to you personally on your profile if you still can't see them at this point.

@waynekinne - I would recommend logging out of ... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! If you recently upgraded to the Adventurer Pre-order Pack and haven't seen your forum roles refresh yet, I would recommend logging out of and back into the forums, and then doing a hard refresh in your browser (Ctrl+F5).

Then, once you see the Alpha One role on your profile here, you'll be able to access this special section of the forums for more info on testing!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hallo frands! If you've got the "Alpha One" role on your profile here, you can now see a special new section of the forums specifically for Alpha One testing.

While we'll be continuing to send you more test information via email, this forum section also lets you know how to get set up on Discord as well, so you can get the quickest updates on upcoming tests!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help out with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! We've updated the FAQ at the bottom of the Brine and Bounties article here to clarify which testing our Adventurer Pre-order Pack backers would have access to:

"The Adventurer Pre-order Package includes access to both NDA and non-NDA Alpha One testing. Testing periods may be delayed or suspended, and do not represent the final game. Do not purchase Alpha One access if you are looking to play a finished game - testing will require your feedback and patience. Testers with the Adventurer Pre-Order Package can join in our NDA spot testing, our Alpha One Preview from May 14 through May 21, 2021, and our month-long Alpha One test from June 1 through June 30, 2021. As Adventurer Pre-Order Package owners will have access to Alpha One,... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi all! I believe our team has resolved this issue for the time being, but if you happen to see it again, please try refreshing the Shop and removing and re-adding the desired items from your cart!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with!