Ashes of Creation

Ashes of Creation Dev Tracker




16 Jun

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! We've previously noted that yes, a portion of the income from a parlor game would go to the tavern owner or node - you can check out more on that in the helpful community-run wiki here!

I'm going to go ahead and move this thread on over to our Support & FAQ section and close it out, but please don't hesitate to reach back out if ther... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hey there! Hopefully I'm understanding your question correctly - being a mayor simply unlocks the ability for your existing mount of the right tier to fly, and this benefit would end when your mayorship ended. Thus, since it's not the mount itself but rather your status that would make it fly, this cannot be used to "bribe" others.

I'm going to go ahead and move this thread on over to our Support & FAQ section and close it out, but please don't hesitate to reach back out if there's any other questions we can help answer in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hiya friend! Once you already have a Pre-Order Pack, you are able to grab the cosmetics on an individual basis in future months. The initial Pre-Order Packs include a variety of bonuses, such as test access, game time, Embers (cosmetic shop currency), and more!

Yes, cosmetics are only available during a certain window, and once they're gone, they're gone for good! We always share the start/end dates for these items when we announce them in places like ... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hey there friend! Looks like some helpful folks above already shared more details, and you can also check out more on our plans for PvP, including factors... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hey there friend! Now that you have the correct Alpha One roles on your forum profile, you should be able to view and visit the Alpha One category of the forums here, and get all the info you need in the orange banner at the top and in the pinned posts!

I'm going to go ahead and move this thread on over to our Support & FAQ section and close it out, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hiya friend - it looks like you're already set here on the forums with all your proper roles for Alpha One testing! You should now be able to view the Alpha One test category here, and follow the instructions in the orange banner at the top to connect your Intrepid and Discord accounts.

As a note, you do not "have" to link your Discord by any means, we just strongly recommend it so that you get the quickest updates and help from us during testing!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

14 Jun

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hiya friend! Looks like some folks above already shared insights from our team on where we've covered our thoughts around voice acting before, and you can also check out a bit more (including references) on the helpful community-run wiki here.

I'm going to go ahead and move this thread on over to our Support & FAQ section and close it out, but please don't hesitate to reach back out if there's anything else we can help answer for you!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! Looks like some helpful folks already got you answers above, and you can also check out our support article here regarding which languages we plan to support.

I'm going to go ahead and move this thread on over to our Support & FAQ section and close it out, but please don't hesitate to reach back out if there's anything else we can help answer in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! To confirm, did you already leave the Discord server with the account you were wanting to disconnect? If so, the bot won't be able to find you in the server to disconnect/update your roles, so that might be why you're seeing an issue here.

If your account is still in the server and you're not able to use the disconnect feature, please reach out to our support team directly here so they can investigate and assist you further.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

12 Jun

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! Please follow the steps below in order exactly so that you're able to see test information:

1. Make sure that you log out of and back into the forums and hard refresh (Ctrl+F5): https://forums.ashesofcreation.com/

2. Check to see that your forum profile has Alpha One listed next to your Roles here: https://forums.ashesofcreation.com/profile

3. Visit the Alpha One Preview Testing category here: https://forums.ashesofcreation.com/categories/alpha-one-preview-testing

4. Follow the instructions in the orange banner at the top to connect your Discord and Intrepid accounts

I'm going to go ahead and close this thread out now, but please do... Read more

11 Jun

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! As others have noted in this thread, you can see exactly what came with your Kickstarter package by viewing your Inventory following these steps!

The game itself once launched will not have a box cost, only a monthly subscription fee.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Glad to hear it's working now, and that you're enjoying our new website changes! As I believe this issue may have been addressed with our recent site maintenance, I'm going to go ahead and close this thread out for now.

Please don't hesitate to reach back out if there's any other issues we can help address!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! While we haven't announced any specifics at this time, we have previously noted that we plan to provide harmonized subscription prices for certain regions.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer in the meantime!

09 Jun

Comment
    LieutenantToast on Support Forums - Thread - Direct
Heya! Right now there is a visual bug that our team is working to address regarding only one of your referral codes being visible on your Profile (where you may have seen or had multiple codes previously). We'll keep you posted in places like our support Twitter and on Discord for when that fix is scheduled to be implemented!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime...
Comment
    LieutenantToast on Support Forums - Thread - Direct
Heya friend! We haven't announced any planned dates for our upcoming Betas at this time, and you can keep an eye on our latest test and release plans in our helpful support article here.

I'm going to go ahead and move this thread on over to our Support & FAQ section and close it out, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! I believe I already replied to your inbox message about this topic, but perhaps you left the conversation before my response came through.

As long as you're only logged in from one location at a time, you should be all good to go - we understand that some folks may upgrade/get new hardware, or connect from another location sometimes!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

08 Jun

Comment
    LieutenantToast on Support Forums - Thread - Direct
Heya folks - thanks all for following back up and for reaching out to our support team with more details! I'm glad to hear that it sounds like some of you were able to resolve this by trying an incognito browser/cache clear, or by simply waiting a bit.

I'll go ahead and leave this thread open for now for additional reports, in case other folks continue to see a similar issue :smiley:
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hiya! As a quick note, you are not reserving names for your test characters (since those will be wiped many many times during testing) - when name reservations go live, they will be to reserve a name for one character on one live server!

As we haven't announced details on when and how to reserve your name quite yet, I would recommend keeping an eye on your email inbox, since we'll be sending out messages to all relevant users on how to redeem that perk! You can also check out a bit more on our plans for how name reservations would work order-wise here.... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hiya friend! Please check out our helpful FAQ here for more details on when and how to download and play: https://forums.ashesofcreation.com/discussion/49654/spot-testing-schedule/p1

That thread and forum section also include directions for how to link up your Intrepid and Discord accounts to get the latest info!

I'm going to go ahead and close out this thread now, but please don't hesitate to reach back out if there's anything else we can help out with in the meantime!

07 Jun

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hiya friends - as highlighted above, while there were no automatic upgrades offered for Kickstarter or Summer campaign backers, you have always been able to upgrade to the next tier whenever you wished by logging into the Shop and seeing what options are available to you!


Zhiv

Same here - I've bought diverse packages over the years, yet I can no longer see in my order history what each package contains.



You can check out our helpful step... Read more