Ashes of Creation

Ashes of Creation Dev Tracker




17 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Dolyem!

Thanks for reporting this. I have merged your post with AidanKD for better tracking.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings AidanKD!

Our Community team is aware of this issue and looking at what might be causing it. They hope to have a resolution soon.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Nodoff!

As BloodProphet mentioned, we do not currently have any plans to allow the gifting of items. This type of feature is open to abuse.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Jarhead416!

That referral code seems to be ok when I try it. Can you post a screenshot of the error you receive when trying to use that code at account creation?

16 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Darkpups,

You can change your Display Name in the Profile Settings section of the Account Management Dashboard.

https://ashesofcreation.com/settings/profile-settings
Comment
    SomethingWitty on Support Forums - Thread - Direct
We are happy to hear your suggestions, but please post them in the General Discussion section.

This section is for help with your account.

29 Jul

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings KDecisionz!

You will want to post any gameplay-related questions in the Ashes of Creation > General Discussion forum.

01 Jul

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Ripteye,

Thanks for the suggestion. I will pass this along.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Dromedary.

You absolutely can make a purchase now and upgrade later. When you upgrade a package, you retain all of the items from your first purchase, and then get all of the additional items from the upgraded package (game time, embers, name reservation, and cosmetics).

Check out this article: https://support.ashesofcreation.com/hc/en-us/articles/4403533317651-How-do-I-make-purchases-on-the-Ashes-of-Creation-Shop-

21 Jun

Comment
    Vaknar on Support Forums - Thread - Direct
Hello! Currently, we are not in an open testing phase. We haven't announced a release date for our next texting phase, which will be Alpha Two. You can read more on that here: https://support.ashesofcreation.com/hc/en-us/articles/360016315013-What-are-the-Alpha-Beta-Release-dates-

If you'd like to support the game's development, you can purchase a pre-order pack (https://ashesofcreation.com/shop). Just know that if you do that, you won't be able to access Ashes of Creation immediately. You'll need to wait until we announce and then release the next testing phase!

13 Jun

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Nerror,

I am not sure if we have the ability to hide those alert messages, but I will pass along your request.

Thanks for the suggestion!

09 Jun

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Vaynox.

We do plan on having harmonized subscription prices for various regions outside of the US. We will provide more information when we are closer to release.

06 Jun

Comment
    SomethingWitty on Support Forums - Thread - Direct
Zahie

I'm on Samsungs internet browser and I can't see who is staff either.



Thanks for posting that Zahie. I am not sure if there will be a fix for this in the immediate future, but in the meantime, if you toggle to Desktop Site on the Samsung browser, it should display as intended. I know this isn't an ideal solution, but we do appreciate you reporting this issue.


03 Jun

Comment
    SomethingWitty on Support Forums - Thread - Direct
Reptile

I would like to add this was on Brave mobile browser, I am using safari on my ipad now and I do in fact see Staff tags.



Greeting Reptile, Can I get you to post a screenshot of what you see in the Brave browser? We do have limited flexibility with these forums, but I can certainly pass that along to see if that is something that we can support.

16 May

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings DakHak,

You cannot purchase old cosmetics once they are removed from the store. You can however purchase single cosmetic items that are released after you have purchased a pre-order package. Again it is all explained in the article I linked previously.

So once you purchase a pre-order package that includes a cosmetic item category, and something new is released after your purchase that you like, you can buy that singular item without having to purchase the entire set or another pre-order package.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings DakHak,

As Sylvanar mentioned, previous cosmetics packs are no longer available once they have been removed from the store. But the good news is that we release new packs frequently. Keep an eye on our News page and Social Media for new packs as they are released.

Also, once you do purchase a package, you can then purchase new cosmetic items that you want as they are released. Take a look at ... Read more

11 May

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Varcan!

There are no plans to allow players to purchase previously available cosmetics. Once they are removed from the shop, they are no longer available for purchase.

The good news is we release new cosmetics frequently. You will want to keep an eye on our News page for updates. We have plans for lots of new and awesome future cosmetics! Something is sure to catch your eye.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Freezz!!

Looking at your forum account, you have the Adventurer and Alpha One badges. Those only come with the Adventurer pre-order package, which as Liniker mentioned, is the $500 package. You can see what is included with each of the pre-order packages on our support site.

If you have any further questions about your account, feel free to ... Read more

06 Apr

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings sl3nder!!

We do have a content creator program that we are currently working to develop. As such, we are accepting applications and will soon start to reach out to those applicants with more information. Check out our FAQ for more details.

Content Creator Program

10 Sep

Comment
    Vaknar on Support Forums - Thread - Direct
I'm gonna pop in here to sort of agree with
bloodprophet

There will be no box cost. Just wait for launch and sub for the $15 then and try it out.

this quote.

If you're unsure about how the game will perform on your machine, and you (understandably) don't want to purchase a testing package (which the next Alpha-2 testing phase date isn't announced yet), I would recommend waiting a while longer when the game is further in development so that you can get a better idea! There are system requirements information available, but being that the game is in an Alpha state, they can be a bit finicky.

I moved this thread to Support & FAQ and I'm going to close it out. Lmk if you have any further questions and you can always message me and Sarah on Discord as well! :)