ATLAS

ATLAS Dev Tracker




14 Feb

Comment
    Dollie on Forums - Thread - Direct

This thread was created two hours after the submission of a ticket related to a failed Company merge on a PVE network. Our Customer Service crew rarely respond to a ticket in such a short amount of time. Exceptions to this more pertain to incidences where myself or Jat step in ourselves when the issue reported is time-sensitive and has potential wide-spread consequences in regards to the overall playerbase. Along with being Community Managers, we are on the Live Services team and identifying and working to repro and resolve game breaking bugs in a broader sense are aspects of our roles along with investigating player reports and Enforcement in the more complex and far reaching cases.

Whilst our resources lie on the side of technical solutions in order to address the underlying issues and, ideally, resolve those we do view Customer Service as an intrinsic aspect of the overall player experience. We've recently expanded our Customer Service resources and we will look a...

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13 Feb

Comment
    Jatheish on Forums - Thread - Direct

Thanks for all the responses guys. Will be going through it all with the team

Comment

Aye, there definitely needs to be some tweaks made across the board. There's also a bug we've identified with heatwave and coldfront, which we should be able to push a fix live soon that will deal with some of the spiking of the temps experience when they're occuring.

Comment
    Jatheish on Forums - Thread - Direct

We're going to be looking at moving over the tax-bank item-restrict functionality over to tames.

Thanks for the feedback folks, keep em coming

Comment
    Jatheish on Forums - Thread - Direct

Yup, I feel ya. This bug is a priority for us to resolve asap.

Post
    Jatheish on Forums - Thread - Direct

Let's play a game! If you were a designer, what would you change about the following tamable creatures? We often hear feedback that players don't find value in most of the ones we've tamable, and I know some ideas have been shared in various threads previously but figured I'd make a giant thread where y'all can suggest. Not saying any of this is going to happen, but curious to see what you suggest.

Bear


Chicken


Cow


Bull


Crow


Razortooth


Shieldhorn


Elephant


Giant Pig


Giraffe


Horse


Lion


Monkey


Ostrich


Parrot


Penguin


Rabbit


Rhino


Seagull


Sheep


Tiger

...


12 Feb