Hey there,
Unfortunately, we are unable to assist with support questions specific to blocked accounts through our Answers HQ forums. Instead, our Terms of Service team can help you with that. If you would like more information about the status of your account in relation to a sanction, I recommend that you create a ticket for this via the following steps listed here: https://help.ea.com/help/account/information-about-banned-or-suspended-accounts/.
Since we cannot answer these questions via the forum, we are closing this topic.
Thank you.
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