devtrackers.gg
The bottom line is that yes, there were definitely a lot of issues with the website and we were not properly prepared to react to it (and know we are trying to make up for it).
Id like to explain a bit better though on why we couldn’t talk to much about it though.
we usually only make public statements if we know what’s the outcome. If there’s an ingame bug, we can let you know we are aware of it because we’ll most likely fix it. With the website, we had 3 days to react with a fix in a live website during a live show. Any “we are aware of the issue” would lead to “are you fixing it?” Or “are we going to be compensated?” Which were questions that we had no answer for.
giving the items needs to be a team decision, and after that, we need to think of fair ways to do it (as in, everyone affected should get the same treatment). Many of the players couldn’t login on the website, which means we don’t have a reliable data of who m was affected by i...
