Just to add on top of that, I understand both sides. It’s very small, but still, if got this awareness now, just imagine if it was ingame Changing is still the safer option for the game and brand But just wanna let you know that of course we’ll work on an awesome effect still!
oh man... it's an oversight from us, we'll change it,
we'll have Grom's default VFX for the time being in the update until we come up with a new one
Sorry about that!
Any free pins this season? Will come?
Kinda
I never shared my account with anyone
Spongy, we’ve been through this path before… :(
The fact you haven’t shared or is not aware of different logins in your account, doesn’t mean it didn’t happen. There’s no reason for support to tell you that if they didn’t believe it might be unsafe to share your personal information to an account which has been possibly breached
I’d recommend checking unusual activities in your email or even asking support if they could help somehow on what to do if your personal information/account got hacked
Also, I understand you had a bad experience with support before, but try to think of the other side of the story (or translate the whole ticket instead of just part of it, haha. Thanks u/kirillin1111 for doing so btw)
Some people will just complain about everything, won't they?
Tbh, if this is the kind of complain we get, it means we did a pretty good job with the update 😅
Hi /u/Frank_Supercell -
I appreciate the report button. I think it has potential. However - what are the assurances and securities that accounts won't be unjustly banned?
As a trivial example, there are matches (in PL especially) where immature, unskilled players will blame their teammates (and now, presumably, report them).
Along the same vein, I and some friends are currently doing Dynamike only pushes in PL - It's not a throw, we're legitimately playing the game to the best of our ability (which is decent - M3 dyna only, other friends have gotten up to L3 dyna only) - but we're concerned about the possibility of getting mass reported by salty teammates (we already get dodges/afk/otherwise throw about once in 5 games).
I'm concerned this will become an "I don't like you" or "we lost therefore I report my entire team" or "you didn't play perfectly therefore report" button. What will the report evaluation/punishmen...
We're still building the systems in place and will likely talk more about details in the future. We need to first build a better understanding on how people are using this and looking at individual cases with human eyes.
Any actions we're taking for the time being is verified by humans. We'll see how much we can realistically automate. 👊🏼
Frank???? What r u doing here? wow i didn't know the devs were here
Ofc we are. We're mostly lurking.
What if a trash random has a kill/death ratio of 0:5 cuz they were legitimately bad at the game and they get a temporary ban?
The idea is that once we outline the most reported ones, then we would be checking replays, so there’ll still be a layer of manual check just to ensure we are not banning someone for lack of skills 😅
lol you ratioed him
I thought that was only a twitter thing
The new brawl talk was awesome
Thank you! (:
FRANK?!
Yes?
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