Conan Exiles Dev Tracker

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings,

Thank you for the additional information. We will investigate it accordingly.

Have a good day!

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

The servers will come down for a restart 2022-11-17T14:00:00Z. The downtime is estimated to take 1 hour.

Thank you for the video. We sent it over to our team for further investigation.

We might reach out to you again if we need any other details of this case.

Have a great day!

Greetings,

Thank you for getting back to us. Recently we faced a difficulty with the update 3.0.5, can you please check the following announcement and perform the troubleshooting if necessary?

Greetings Exile,

Thank you for reaching out to us. You are welcome to send as many reports you judge necessary.
We are here to assist you and all Exiles!

For server crashes especifically, we would suggest one report when the server crashes and another if the issue persists after 1 to 2 hours. Again, this is just a suggestion and if you judge more reports are needed, feel free to submit them.

We appreciate your support! Have a great day.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings Exile,

Thank you for reaching out to us. Here are some ideas of what could impact or provide that error message. Please try the following:

• Update Windows (no need to change to Win11 though, just update the current version you have)
• Restart your PC
• Update Graphics Driver
• Change to Default Graphics Card
• Verify files in Steam
• Disable NVIDIA Geforce/ AMD Radeon Experience Battery boost
• Disabling Antivirus/Firewall Software
• Turn off Overclocking and SLI Technology
• Reduce PC’s energy consumption

Make sure to reach out if the issue still persists.
We hope this helps!

Greetings Exile,

Thank you for your report. Could you share a picture with us showing this issue in more detail, please?

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings Exile,

Thank you for reaching out. Can you share with us if you made any changes to .ini files besides playing with mods?

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account’s challenges.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Thank you for the additional information. We forwarded it to our team for more investigation.

Have a great day!

Greetings Exile,

Thank you for letting us know. We will ask our team to take a look and trigger the restart.

We appreciate your support.

Greetings @Rollotomozi,

Thank you for reaching out as well. Please feel free to record the video on the platform you prefer and share the link with us. If turns out to be longer, we would also appreciate the timestamp when the issue starts.

Thank you in advance.

Greetings Exiles,

Please follow the stated in the Official servers guidelines to submit a ticket, since this might be related to a player’s building select “Report a player”:

Greetings Exile,

Thank you for your report. Can you share with us your game’s graphic settings? Did you have any of it different from what your girlfriend had?

Was this the only time you noticed this issue or is it recurring on the mentioned server?

We await your reply.