Conan Exiles Dev Tracker

Greetings Exile,

Thank you for your report. Could you share a short video and/or the coordinates to the exact point where you experienced the issue?

We await your reply.

Hello again,

In this case, can you share with us another log file? It’s the MS Info one:

In order to generate an MSInfo file please follow the steps below:
1 - Press Win+R and in the displayed dialog box type “msinfo32”
2 - It should show a new screen called “System information” where underneath it should display “File”, click “File” while “System Summary” is highlighted and then “Export”
3 - Name your file as you see fit and save it to an easy-to-find location
4 - Send that file our way

We await your reply.

Greetings,

In this case, by any chance have you already tried to use the “verify files” option on Steam?

If you already tried that and the files are still corrupt or missing we strongly advise you to reinstall the game completely.

Please let us know if the issue still persists.

Please use this thread to discuss Testlive Update AoS Chapter 2. Discussions of other patches and platforms should not be held here but in their respective forum sections instead.

Patchnotes:

Hey,

Thank you for getting back to us. Please let us know if you notice any other items going missing.

We appreciate your patience and support on this matter.

CHANGELOG DIVIDER1800×200 18.8 KB

We will update this section with any changes and fixes applied to the patchnotes document post-release.

2022.11.08 12:10PM CEST

• Removed a series of changes from the Balance fixes as they belonged to a previous patch. Thank you @dorpie, @Tephra and @Multigun for the finds.
• Fixed a couple of instances where event was still used instead of enc...

PATCHNOTES DIVIDER1800×200 19.8 KB

Performance and stability1800×200 21.7 KB

• Fixed a large number of crashes and ...

WORK IN PROGRESS BUILD AND DOCUMENT

This is a work in progress build and as such, neither of the changes and implementations found in it are final. Neither is the patchnotes document, which will be updated, corrected and completed over the Testlive period to better reflect the work in progress nature of this build.
-–

• ...

Greetings Exile,

Thank you for getting back to us. Since a fresh reinstall is not forcing the app to pull the missing files please suggest the following steps to your friends:

• Repair & restore the gaming services app. You can find this option by following:

Windows settings > Apps > Gaming services app > Select advanced options > Select repair and after it > restore.

After these steps, please open the app and give it another try. Let us know if this does the trick or not. We will continue to try to assist you.

Greetings Exile,

Thank you for getting back to us. Since a fresh reinstall is not forcing the app to pull the missing files please try the following:

• Repair & restore the gaming services app. You can find this option by following:

Windows settings > Apps > Gaming services app > Select advanced options > Select repair and after it > restore.

After these steps, please open the app and give it another try.

Greetings,

Thank you for the additional information. Our team will continue to investigate the ongoing issues with missing textures and crashes on consoles.

Apologies for the inconvenience. We wish you a good week!

Greetings Exile,

Thank you for reaching out to us. Could you share some additional information?

• Do you have your game installed on an SSD or HDD?

In the meantime, here are some steps that might help you. Please ensure that your save is stored on the XBOX cloud before trying each of the following:

Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.

If the above procedures don’t help, please try to perform a full reinstall of the game.

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Can you share more information, please?

• Is your console on a wired or wireless connection?

• Do you have similar issues playing Conan Exiles in single-player mode?

• Do you experience similar issues playing other PS4 games online?

Please ensure that your console is on a wired connection to improve overall stability. You may also try to disable Boost mode on your PS4 and change the resolution to 720p in the video output settings.

If possible, consider installing the game to an external HDD/SSD as it helps with loading times and stutters as well.

Greetings Exile,

Thank you for reaching out to us. Can you share the server number where you experienced this? Or the game mode if it was single-player or co-op.

Also, have you noticed if the issue is consistent when you are in a specific location?

Would you be able to record a short video or share a screenshot of the moment the health bars disappear?

Additionally, can you elaborate on the potions issue? Which potions are not working? Are they providing different than usual bonuses or simply not applying?

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Can you share more information, please?

• Is your console on a wired or wireless connection?

• Do you have similar issues playing Conan Exiles in single-player mode?

• Do you experience similar issues playing other PS4 games online?

Please ensure that your console is on a wired connection to improve overall stability. You may also try to disable Boost mode on your PS4 and change the resolution to 720p in the video output settings.

If possible, consider installing the game to an external HDD/SSD as it helps with loading times and stutters as well.

Greetings @Bladesaint,

Thank you for your report. Could you please share your character and clan names on that server?

Unfortunately, we can’t retrieve your items. However, we will investigate the case once the information is provided and try to reproduce it internally.

We await your reply.

Greetings Exile,

Thank you for your report. Can you please share your log file with us?

You can find it by following:

\Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.