Crusader Kings 3 Dev Tracker

Chosen84 said: My game worked at first then it crashed on an auto save and has not worked since I try to launch a new game and it stalls never will launch. I have uninstalled, reinstalled, updated steam paradox launcher and the game.

We now think this is an issue with dual CPU systems.

Processor: Intel(R) Celeron(R) J4005 CPU @ 2.00GHz (2 CPUs), ~2.0GHz

CPU or GPU slightly below the minimum requirements should not cause a crash like this. If that is confirmed there wil... Read more

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.  

Sorry but we cannot help with modded games here, please try the User Mods forum.

If you get any problem in a campaign that's never had any mods used in it, let us know here.  

Is this just in one particular save/campaign, or also in any new one you start?  

This game uses Paradox MP services, not Steam's , so yes a login is necessary.  

What antivirus app do you have? Add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.  

VanAuger said: I tried to reinstall the launcher. Still the same issue.

Yes I'm aware of that but when I go into my hard drive trough the NVidia experience and try to pin point it, CK3 won't show up in the folder. I also tried to scan the steam folder and Ck3 folder but no game shows up. It's really strange. But it's not only Ck3 there's a lot of other games that I cannot find as well.

I've never seen those two crashes in paradox launcher.exe you have in that dxdiag. In this folder are some .log files:
C:/users//AppData/Local/Paradox Interactive/launcher-v2/
Please attach them ... Read more

Chosen84 said: I could use some help, my game worked initially then it crashed once of many times during an auto save exit and never would launch after that. I have installed reinstalled updated game steam and launcher even sent my cpu back to factory setting I still can't get it to launch. I wont sent the error reports in generates either.

Your issue is unrelated to the one this thread is about. In future please start your own thread, thanks!


We now think this is an issue with dual CPU systems.

...

Read more

This has worked for others, so Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.  

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK3/pdx_settings.txt .
From your Documents/Paradox/CK3/logs/ folder, attach system.log , error.log  

We are aware of an issue where some customers can't login/stay signed in with their Paradox account which then results in being unable to play multiplayer. We released an update early on the 22nd of September that we hoped would solve it (you can read more here: https://forum.paradoxplaza.com/forum/threads/server-update-notification-sept-22.1423886/) but it seems that wasn't the case >.

Sorry about that!  

We now think this is an issue with dual CPU systems.

Processor: AMD A6 PRO-7400B R5, 6 Compute Cores 2C+4G (2 CPUs), ~3.5GHz

CPU or GPU slightly below the minimum requirements should not cause a crash like this. If that is confirmed there will be a hotfix soon to address that problem.

Sorry about that!

In the meantime you can revert the game to version 1.03 in the Steam Betas tab for the game, which does not have that problem.  

Not sure why you couldn't post in Bug Reports? It has the same posting rights as here ...


Anyway I haven't seen other reports of this. Go to Documents/paradox/ck3. and delete the folders shadercache, terraincache and cache , so the game recreates them - any better?  

DonPililo said: Same thing always, i start the game, goes into menu, ok perfect then i play new game and when it launches the world it just doesnt load and stays in white screen. Process stays in "no response"

Sorry, I'm having trouble seeing any cause for your problem in these files, very strange. If there are any USB devices like game controllers or joysticks plugged in, try removing those.

If that doesn't help, please download and run the free utility Speccy. Sent its output to a text file and attach that here, thanks.  

Rimbeau93 said: Here are the files after the clean re-install.

Still some worrying errors in that log, unfortunately. If you don't mind, can we see how this goes after the 1.2 game patch? While I don't have a date for it I am sure it worn't be long; say in Oct rather than Nov I'm pretty sure.  

yeabil said: random. i just had a crash today will post files I found in doc folder, had a crash also on 10/8 and will post that as well so hopefully this is useful to you

Lots of errors in there, but no solid trigger for crashing that I can see.
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY... Read more

Is this just in one particular campaign then? Perhaps one where someone owns a large chunk of the map, and there are armies everywhere?

If so i's probably the same as this report:

Constant stutter every 1.5 second

Short summary o... Read more

yeabil said: thanks for the update

usually the game is stable but have had about 3 crashes in just under 100 hours of play, i notice that the music breaks up just before a crash

Are they reproducible from a given save game, or random?  

Rimbeau93 said: Unfortunately after doing a full **clean** re-install the game still crashes and won't open after the crash.

Can i get new copies of all those files after the clean reinstall please?  

DonPililo said: White screen and crash later, the same.

Please make your own thread with full problem history and system description. Thanks.