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Hi there,
Sorry to hear you're having trouble! Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look!
~ Viking
Hi there,
Sorry to hear you're having trouble! Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look!
~ Viking
Hi there,
Sorry to hear you're having trouble! Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look at your account.
~ Viking
Hi there, if you're still struggling with this, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to look into this with you.
- Nova
Hi there, if you're still struggling with this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you!
- Nova
Hi there,
Sorry to hear you're having trouble. Please do get in touch via https://customersupport.frontier.co.uk/hc/en-us and our team can help!
~ Viking
Hey CMDR,
Sorry to hear you're experiencing some issues when playing the game. Please do send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217154 so we can take a look into this for you.
-Rosetta
Hey CMDR,
I'm sorry to hear you have had these issues, if this is still occurring please do open a ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new
Our team can then look into this with you. :)
-Ace
Hey CMDR,
ED should fully support Windows 11 as I've checked with our QA team.
Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a DxDiag file so that our team can take a look.
To obtain your DxDiag file:
Open the Start Menu
Type dxdiag into ...
Read moreHey CMDR,
PMF applications are checked on a weekly basis. Once the application is approved, your PMF will be added to the game after the next server tick which occurs every Thursday as the other player have stated.
If you do not receive a response within a week or have any questions, please feel free to send us a support ticket via: ...
Read moreHey CMDR,
That is quite odd!
Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.
- Ikaros
I’m pretty sure you responded, but for some reason, no matter what I do, Reddit won’t load the response. Do you mind copy/pasting it please?
Hey CMDR,
Sorry to hear that you are having trouble accessing the game.
Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.
- Ikaros
Hi there,
I'm sorry to hear you've had an issue with your mission! Do get in touch with our support team via https://customersupport.frontier.co.uk/hc/en-us and we can take a look!
~ Viking
Greetings!
We can transfer the total credit value of your Commander's assets to another platform (Credits and the Credit value of all owned ships and modules). DLC, Arx, cosmetics, ranks, merits, cargo, and other in-game progress cannot be transferred and will have to be re-earned or repurchased.
You can view the full details of the process (and request) via: https://customersupport.frontier.co.uk/hc/en-us/articles/4404354777234-Can-I-transfer-my-assets-or-commander-between-PC-Xbox-One-and-PS4-
~ Viking
Thanks for the reply. Let me explain. When I put the game into the PS4 when the update file isnt actually installed yet, like after it copies, the PS4 actually reads the game and it doesn't crash. The disc will spin inside the PS4. However, when the update is finished installing and I launch the game, sometimes I get the CE-30005-8 error code, sometimes it lets me into the game without crashes. The install progress actually increases until it reaches about 30-34%, and then it crashes, then the issue where it's stuck installing at 34% happens. It just doesn't want to read the game properly under certain circumstances. I would put my hand on the PS4, I can't even feel the game disc spinning.
If the issues persist, then there may be something wrong with the disc itself. It may be worth sending us a ticket, here:
https://customersupport.frontier.co.uk/hc/en-us
And we'll investigate as best as we can.
- CMDR Zenit
Hey CMDR,
First of all, you'd want to make sure that your Frontier account is linked to your Steam account. Here is a guide to help you do this.
Then, you'd want to make sure that you are login in directly through Steam. Here is how you can do this.
You should then see Odyssey available as an option on the game launcher.
- Ikaros
Hey CMDR,
When you launch the game, do you still see error code ce-30005-8? This indicates errors reading the HDD or the game disc.
Please follow the steps below:
- Eject the disc from the system, making sure it's not dirty, scratched, or damaged.
- If the disc is in good condition please try rebuilding the system's database using Safe Mode option 5. Here is a guide to help you do this.
- Ikaros
Hey CMDR,
Sorry to hear that you are experiencing this issue.
We'd recommend that you clear the system cache following the steps here.
If the problem persist, please uninstall and reinstall the game as it can fix issues related to game files.
- Ikaros
Hey there CMDR,
Feel free to send us a ticket here:
https://customersupport.frontier.co.uk/hc/en-us
And we will investigate this for you. Please try to include a screenshot of your stat screen and what Lei Cheung says you have! :)
-CMDR Zenit
I am also getting the same bug 5 years later. how long it this temporary issue going to last
Hi there,
Likely the same error message but for a completely different reason! :)
Please send us a Support ticket here:
https://customersupport.frontier.co.uk/hc/en-us
And we can take it from there!
- CMDR Zenit