Elite: Dangerous Dev Tracker

Hey CMDR,

Send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will take a look for you.

- Ikaros

Hey CMDR,

Sorry to hear that this is happening. If this issue persists please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261340 and we can take a look into this for you.

-Rosetta

Hey CMDR,

Sorry to hear this. Please do send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261340 so we can take a look into this for you.

-Rosetta

Greetings Commander!

Sorry to hear you've run into an issue. If you could submit a ticket via the following link, our team can review your account and assist: https://customersupport.frontier.co.uk/hc/en-us

~ Viking

Hi there CMDR!

I'd double check the account you're trying to log into, and make sure it's the correct account.

If you're still having issues, please send us a ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we will see what we can do! :)

- CMDR Zenit

Hey CMDR,

Our QA team is aware of this issue and a fix is being worked on. We should have the fix ready with Update 8.0.

Apologies for any inconvenience caused.

Kind regards,

Hey CMDR,

Based on the description, it is possible that some third party software is interfering with your game.

Please do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new along with a DxDiag file so that our team can take a look!

To obtain your DxDiag file on Windows 7 or l...

Hey CMDR,

Sorry to hear that you are having trouble completing the mission.

Do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look!

- Ikaros

Hey CMDR,

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new as we can check this for you on our system.

- Ikaros

Hi there!

Sorry to hear you're having trouble! If you could get in touch via https://customersupport.frontier.co.uk/hc/en-us our team can take a look at this for you =)

~ Viking

Hello CMDR, please contact us at https://customersupport.frontier.co.uk/hc/en-us with as many details as you can with this. We can get this sorted out for you if you open at ticket with us :)

- Vostok

Hello CMDR, if you can contact us at https://customersupport.frontier.co.uk/hc/en-us with as many details as you can provide, along with some video footage if you're able! We'll take a look over this for you and see what we can do.

- Vostok

Hey there CMDR, if this is still occurring, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we can look into this further with you.

- Apollo

If you haven't already, add to the issue tracker report. Also, if you want to submit a Support ticket, feel free to do that as well, and we can see if we can't help further.

You can do so here: https://customersupport.frontier.co.uk/hc/en-us

- CMDR Zenit

Greetings Commander!

I'm sorry to hear you're having trouble in-game! Please submit a ticket to our customer support team here: https://customersupport.frontier.co.uk/hc/en-us and the team can assist!

~ Viking

Hello CMDR, sorry to hear about this! If you've got some pictures/video footage of being unable to hand this in as well as the rewards for the mission we can take a look at things for you. Get back to us at https://customersupport.frontier.co.uk/hc/en-us

- Vostok

Hello CMDR, if you've sent us in a ticket I assure you we'll get on it as soon as we can! You'll hear back from us soon.

- Vostok

Hello CMDR, is this only happening with gas giants or are you having this when trying to get close to anything else as well? If you can get in touch at https://customersupport.frontier.co.uk/hc/en-us with as many details (and screenshots/video) as possible we can take a look for you.

- Vostok

Hey CMDR,

Sorry to hear this. Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261340 and we can take a look into this for you.

-Rosetta

Please create a ticket using this link here:

https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217254

And we'll try to take it from there. :)

- CMDR Zenit