Elite: Dangerous Dev Tracker

Hey CMDR,

Sorry to see this! Please do send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261400 along with any details of the mission rewards , and we can take a look into this for you.

-Rosetta

Hey CMDR,

If the issue persists after validating the game files, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can investigate further.

- Ikaros

Hey CMDR,

Once a reported issue is acknowledged by our QA team, the report will enter 'voting' stage. This is to gather more information from players experiencing the same issue.

Please do contribute to the issue tracker report as it helps with the on-going investigation.

- Ikaros

Hey CMDR,

Sorry to hear that this is happening.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will help you out.

- Ikaros

Hey CMDR,

If you are not seeing the orbit lines after the update, please file an issue tracker report via: https://issues.frontierstore.net/ so that our QA team can investigate further.

- Ikaros

Hey CMDR,

Sorry to hear that you are having trouble accessing Odyssey.

When you open the game launcher, click on Options > Validate Game Files. This will validate and re-acquire any missing game components.

If the issue persists, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/reques...

Hey CMDR,

Sorry to hear this! Please do send us in a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261340 so we can take a look at this for you.

-Rosetta

Hi everyone!

If you're still having issues, please create a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we will try to sort you out! :)

- CMDR Zenit

Hey CMDR,

Do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look!

- Ikaros

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will assist further.

- Ikaros

Hey CMDR,

It is not possible to use the Steam install of the game with Epic. If you wish to play from both Steam and Epic, you'd need to have 2 installs of the game.

- Ikaros

Hey CMDR,

You should be able to find EG union and collect your bounty in any system where they have a presence.

- Ikaros

Hi CMDR,

This does sound strange! If you are still having issues please do open a ticket https://customersupport.frontier.co.uk/hc/en-us/requests/new

Our team can then look into this further with you. :)

-Ace

Hello CMDR, that's not what should happen! If the credits didn't come through for your CMDR at all please get in touch at https://customersupport.frontier.co.uk/hc/en-us and we can look into this further for you.

- Vostok

Hello CMDR, currently there are no options to be able to change these colours I'm afraid!

- Vostok

Hi CMDR,

Sorry to hear you are having issues with the game. If this is still occurring we have a few things you can try:

Initially, are you are using Xbox's Instant-On mode at all? If so, try closing down Elite Dangerous entirely then reloading the game. Suspending the game via Instant-On then resuming it can cause network problems as the game attempts to "catch up" with all the data transmitted during the suspended phase, which it can't do effectively. It's best to fully close down Elite Dangerous after each play session and then load it up fresh rather than resuming from suspension.

Following this we would also recommend clearing your consoles cache, steps for this can be found here: https://customersupport.frontier.co.uk/hc/en-us/art...

Hey CMDR,

Sorry to hear this. Please can you send us through a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261340 and we can take a look at this for you.

-Rosetta

Hey CMDR,

Sorry to hear this! Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217254 and we can see if anything can be done here to help you out. :)

-Rosetta

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look.

- Ikaros

Hi there, if you're still having difficulty accessing the game, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to look into this!

- Apollo