Elite: Dangerous

Elite: Dangerous Dev Tracker




23 Nov

Comment

Hey CMDR,

Sorry to see this. Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000216714 so we can take a look into this for you.

-Rosetta


19 Nov

Comment

Hi there, if you're still experiencing crashes, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to look into this with you.

- Apollo


18 Nov

Comment

Hey CMDR,

Sorry that you are seeing this.

If you have a minute, we do recommend that you file an issue tracker report via: https://issues.frontierstore.net/ so that our QA team can take a look.

- Ikaros


17 Nov

Comment

Hi there CMDR,

If you are having any issues still, don't be afraid to open a ticket with us here:

https://customersupport.frontier.co.uk/hc/en-us

And we can help sort you out. :)

- CMDR Zenit

Comment

Hey there CMDR,

Send us a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we'll see if we can help. :)

- CMDR Zenit


15 Nov


13 Nov

Comment

Hey there, if you're still running into this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we can look into this with you!

- Apollo


11 Nov

Comment

Hey CMDR,

If you own the game on both Epic and Steam, you simply need to link the accounts and you will be able to play on the same commander.

- Ikaros

Comment

Hey CMDR,

Sorry to hear that massacre missions aren't appearing for you.

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look!

- Ikaros


10 Nov

Comment

Originally posted by Gullible-Example7115

Do you have an updated link to that guide?

I just installed Elite and Steam and cannot get them linked.


07 Nov

Comment

Hey CMDR,

If you're still experiencing problems connecting to the servers then send us a ticket:https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217154 so we can take a look into this for you.

-Rosetta


06 Nov

Comment

Hey CMDR,

Our QA team is currently aware of FPS drops around settlements and the matter is currently being investigated with high priority.

We'd recommend that you contribute to this issue tracker report via https://issues.frontierstore.net/issue-detail/42855 as it helps with our investigation.

- Ikaros

Comment

Hey CMDR,

This issue has been acknowledged by our QA team and is currently being looked into.

In the meantime, please contribute to this on-going issue tracker report https://issues.frontierstore.net/issue-detail/43059 as it helps with the investigation.

- Ikaros

Comment

Greetings Commander!

Sorry to hear that! Please get in touch with our team via https://customersupport.frontier.co.uk/hc/en-us and we can take a look!

~ Viking


05 Nov

Comment

Hello CMDR, if you can drop https://customersupport.frontier.co.uk/hc/en-us with details of the sticks your using we should be able to look into this for you.

- Vostok


04 Nov

Comment

Hey CMDR,

Sorry to hear that you are having issue with restore power mission.

If you have a minute, we do recommend that you file an issue tracker report via: https://issues.frontierstore.net/ so that our QA team can investigate further and get it fixed.

- Ikaros


03 Nov

Comment

Hello CMDR, sorry to hear about the performance issues here, please get in touch with us at https://customersupport.frontier.co.uk/hc/en-us with as many details as you can and we can take a more detailed look for you.

Please send us in a Dx Diag with your ticket.

- Vostok

Comment

Hi CMDR,

Sorry to hear you have had these issues accessing the game, please do open a ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new

Our team can then look into this for you. :)

-Ace


01 Nov

Comment

Hey CMDR,

This is certainly odd! Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a closer look!

- Ikaros