devtrackers.gg
Hey CMDR,
Sorry to hear this. Please send us a ticket if this persists: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360000790419 so we can take a look into this for you.
-Rosetta
Hey CMDR,
Sorry to hear this. Please send us a ticket if this persists: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360000790419 so we can take a look into this for you.
-Rosetta
Hi there, sorry to hear about your issues with the resolution support, as well as the issue tracker post you've made I would suggest posting in our suggestions forum which is regularly checked.
https://forums.frontier.co.uk/forums/elite-dangerous-suggestions/
- Vostok
Hey CMDR, if you are still facing these issues, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we can look into this with you.
- Apollo
Hi there, if you're still encountering this error, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we can look into this with you!
- Apollo
Hey CMDR,
Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new . We should be able to locate the reason for the fine.
- Ikaros
Hi there, this is normally an issue with game access being linked to a different Frontier account than the one you're trying to play with, please send a ticket to https://customersupport.frontier.co.uk/hc/en-us detailing your issue and providing us with your Elite Dangerous game key. We should be able to help you out with this.
- Vostok
Hey there,
Sorry to hear you're having trouble with the game, please get in touch via https://customersupport.frontier.co.uk/hc/en-us/requests/new and the team can assist.
-Dragonfly
Hey CMDR,
Sorry to hear you are having these issues, if this is still occurring please do open a ticket and our team can look into this for you. :)
https://customersupport.frontier.co.uk/hc/en-us/requests/new
-Ace
Hi CMDR,
Sorry to hear you are having these issues, if this is still occurring please do open a ticket and our team can look into this for you. :)
https://customersupport.frontier.co.uk/hc/en-us/requests/new
-Ace
That only works for Steam accounts created before 2019 (April I think). Back then, buying the game on Steam gave you a full Frontier account version of the game.
Since then, the Steam version of the game requires Steam to validate your copy with Frontier. Likewise, the Epic version of the game requires Epic to validate your copy with Frontier. Although they still link with a Frontier account, the validation procedure is different so you can't use Steam to play your Epic account, or vice versa. And you can't start the game with just the Frontier account (Epic or Steam not running) anymore (you can if you purchased it on Steam before 2019).
Hey there. This isn't strictly the case.
With the newer non-key copies it's the account link that matters. So long as you actually own a copy of the game on the platform you're linking to, then it will work.
If you own the game on Epic, and link to Epic, you can access it. If you own the game on Steam and link to Steam, you can access it :) Even if it's the same Frontier account.
The link on your account allows the ED launcher to verify what you own on the relevant platform.
-Luna
Hey CMDR,
The message indicates an issue with installed shader mods.
To remove the error message, we'd recommend that you remove any installed mods if possible.
- Ikaros
Hey CMDR,
In update 6, we've fixed a bug related to players losing their NPC pilots. Doing so, we've had to restore all the abandoned NPC pilots.
However, you should've received an inbox message reminding you that the pilot is taking your cut.
- Ikaros
Hey CMDR,
Sorry to hear that you've not been able to turn in this mission.
Please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will be happy to help.
- Ikaros
Hello CMDR, if you're still having trouble with this please be in touch via https://customersupport.frontier.co.uk/hc/en-us
Please send us a Dc Diag with your ticket to help investigate for you.
- Vostok
Hello CMDR, if you get in touch with us through
https://customersupport.frontier.co.uk/hc/en-us
with some more details of your problem and send us your Dx Diag with it we can help investigate for you.
- Vostok
Hey CMDR,
Sorry to hear about the performance issue.
There was no game update today but please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can take a look.
- Ikaros
Greetings Commander!
I'm sorry to hear you're having trouble in game. If you haven't already please contribute your experience to our Issue Tracker here: https://issues.frontierstore.net/ and the QA team can review for any potential bugs.
~ Viking
Thank you but it's fine and it's definitely been said before... probably.
I just wanted to know if the mission is still broken and I can be pretty sure that it is.
In any case all tickets I've submitted before ended up stuck the same way "confirming..." and nothing changed or nobody said anything hinting something was even read. I don't mind, this game is awesome and huge and it can have a lot of problems but as I said, I was curious in case I was missing something... and I can tell I wasn't.
Anything that didn't work correctly so far amounted just to some mild annoyances and I can live with that. If anything I hate that my white pharaoh skin is now brown for some reason but again... I can live with that.
Hi there CMDR,
What you're talking about is a report on the Issue tracker. The Issue tracker is for reporting bugs, what we want you to do is to create a Support ticket with us in Support. The two things are very different! WE may be able to help sort this out. :)
- CMDR Zenit
Hi there!
Sorry to hear you're having trouble in-game!
If you could submit a ticket via https://customersupport.frontier.co.uk/hc/en-us our team can review your account and assist! :)
~ Viking
Hey CMDR,
Sorry to hear that Hero Ferrari isn't unlocking for you.
Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will assist further.
- Ikaros