Elite: Dangerous

Elite: Dangerous Dev Tracker




29 Aug

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Unlocking now I'm up to speed on both sides o7
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"Untilting, post: 10208490, member: 294702"


Various reports that the CGs have disappeared - is this a wait 5 mins thing or is action required?

https://forums.frontier.co.uk/threads/deliveries-requested-to-commemorate-duval-family-trade.619549/page-8


Noted!
On the case o7
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"EARL TALTIN, post: 10208500, member: 302691"


Fleet Carrier jumps still require more than 15 minutes.


This can happen in busy periods. Times are only a concern if they extend beyond 60 minutes.
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"Evazan, post: 10208531, member: 179481"


[USER=188830]@sallymorganmoore[/USER] Just to be clear, Its the auto launch, not autodock thats causing the Cutter to still crash into the station wall.


Unfortunately I'm just going to take that out of the notes entirely, one moment o7 Sorry about this.
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"PaulieWotsit, post: 10208471, member: 149100"


Is it just me, or have the CGs vanished from the mission board/transactions tab? [USER=188830]@sallymorganmoore[/USER] - post patch 16.01


On it o7
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COMMANDERS

Locking the thread just to prevent a little 'overwhelm' of the same issues reported.
Just want to confirm I've noted the following:
[LIST]
[*]Issue with autodock for the Cutter is reported as still present.
[*]CG information is missing.
[/LIST]

28 Aug

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Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

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"Sole Trader, post: 10207324, member: 108036"


Logged in just now ok, although it still took several minutes longer to connect than normal, but when I attempted to move my fleet carrier instead of the usual 15 minutes it showed it would take 40 minutes.


Instances like this will happen during busier times and will eventually balance out as the load spreads, so thanks for your patience.
If the carrier jump times go beyond an hour though, as they did shortly after U16, don’t hesitate to check in with Customer Support (link in my signature).

Sorry this is a proper quick response. It’s a bank holiday and I’m “off the clock”, so not officially back until tomorrow (a big day in itself with 16.01) but hope this helps.

27 Aug

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Hey CMDR,

After selecting the VPN as your network adapter, please be sure to select "Apply" followed by "Ok" to save your settings. We'd also recommend having VPN connected before launching the game.

- Ikaros

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Hey CMDR,

We are currently investigating an issue related to permit acquisition missions.

If you've reached "Allied" status with Sirius Corporation, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will assist further.

- Ikaros

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Greetings Commanders.

The server alarms have rung and the team are aware of some Galaxy wide instability for Elite Dangerous ‘LIVE’.

We’re on the case o7

Thank you for your patience. Will keep you informed.
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COMMANDERS!

You should now begin experiencing a more stable experience.

As always with server side support at times like this, solutions can take around 5-10 minutes to populate across all so once again, thank you for your patience as the Galaxy begins to stabilise.

Enjoy the remainder of your evening/day ahead! o7
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Will keep you all updated here, Commanders

Thread 'Elite Dangerous Live | Server Stability Issues'
https://forums.frontier.co.uk/threads/elite-dangerous-live-server-stability-issues.619606/
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“Experiencing a more stable experience” - 10/10

25 Aug

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Hi all! No roundup this week. We'll look to continue to trend of bumper editions next week.
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[ATTACH type="full" width="614px" alt="MicrosoftTeams-image (190).png"]365270[/ATTACH]

Greetings Commanders.

Happy to share that our interim stability update for Elite Dangerous 'Live' is due for deployment on Tuesday, August 29.

[HR][/HR]

Release Schedule
Please note: This is our intended plan, however there is always a possibility that plans can change. We'll keep you informed if anything shifts o7
[LIST]
[*]Update 16.01 will release Tuesday, August 29 2023.
[LIST]
[*]07:00 BST – In game server downtime warning broadcast will start.
[*][NEXT] 09:00 BST – Elite Dangerous 'LIVE/4.0' Servers will go offline and the Update 16.01 update notes will become available as close in alignment to this time as possible - please forgive any minor delays with update note delivery, should there be one. You'll be kept... Read more

23 Aug

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Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

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Hi there!

If you're still having issues getting in-game after following the instructions below, please do pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you.

~Nebula


22 Aug

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Hi there. Most common cause for this is an unconfirmed registered email on the account, but it can sometimes also be a caching issue. If you have a ticket in, we should get back to you soon on it.

-Luna

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Hi there. You can claim a partner key to add the base game to Steam alongside your new DLC. Instructions here: https://customersupport.frontier.co.uk/hc/en-us/articles/360011813740

After you're linked and all installed through Steam, you should have access to everything there : )

-Luna