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Elite: Dangerous

Elite: Dangerous Dev Tracker




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19 Sep

I just lost all because of... a mistake

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

Stuck in "loading" screens

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

Can't launch the game

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova


17 Sep

Cant log in to the game

Comment

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will help you out.

- Ikaros


16 Sep

Elite Dangerous September Sale and More!

Post
    on News - Thread - Direct
Commanders.

Apologies, the sale has seemingly decided to go offline for the weekend, which we appreciate is once again not optimal.
The team have been alerted and we’ll do what we can to get it back as soon as possible.

o7

Elite Dangerous September Sale and More!

Post
    on News - Thread - Direct
Sorry for the acknowledgment delay Commanders, but your discounts are back.
Thank you once again for your patience o7
Have a great remainder of your weekend.

14 Sep

Elite Dangerous September Sale and More!

Post
    on News - Thread - Direct
[ATTACH type="full" width="766px" alt="1920x1080.png"]367226[/ATTACH]


Greetings Commanders.

Following the final (unexpected?) 'hurrah' of Summer last week, let's assume Autumn is now on the way for us and celebrate that fact with a September Sale in the Elite Dangerous Gamestore.

OFFERINGS
[LIST]
[*]30% off Ship Kits, c*ckpit Customisation & COVAS, Commander... Read more

Frameshift Live 2023 Schedule!

Post
    on News - Thread - Direct
Schedule now updated once again o7

Frameshift Live 2023 Schedule!

Post
    on News - Thread - Direct
Apologies once again for the unspecified reschedule of Frameshift Live.

We'll update you as soon as possible with our September stream date. Thanks.

10 Sep

Soft locked in planets orbit because of the (orange sidewinder error).

Comment

Originally posted by Surph_Ninja

Not even on the official forum, and support is still reaching out to help.

I’m impressed. That’s good customer service.

Thank you for the kind words, o7!

~Nebula

Game Wont Recognize Controller Buttons

Comment

Hi there,

I'm sorry to hear about this. Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?

~Nebula


09 Sep

Soft locked in planets orbit because of the (orange sidewinder error).

Comment

Hi there!

If you haven't done so already, please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new)?

We can then look into this with you :-)

~Nebula


06 Sep

Need a bit a help

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

Cannot Launch the game

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra


05 Sep

I've been waiting for 30 minutes now :))))))) any fixes?

Comment

Hey CMDR,

If you are still having trouble with the installation, please send in a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new

- Ikaros

Weird Graphical Issue

Comment

Hi there,
I'm sorry to hear about this. Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?
~Nebula


04 Sep

Client access failed message

Comment

Hi there, I'm sorry to hear that you're having difficulty getting in-game.

Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?

~Nebula


01 Sep

GalNet News Round Up - 1 September 3309

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    on News - Thread - Direct
Greetings all!

The passage of time continues and somewhere in the vastness of space another star burns out of existence, forever preventing our eyes from gazing upon its magnificent form. As the existential dread of realising our own minuteness in the grand sprawling cosmos creeps in, lets take a moment to look back on the last two weeks of GalNet news!

[ATTACH type="full" alt="GNRU01092023.png"]365950[/ATTACH]


THE CASE AGAINST ‘CALICO ZACK’ - 22 August 3309
If you can't trust incredibly rich people with deep rooted narcissism and the ability to only think about themselves, then who can you trust? Financial journalist Bryanna Blanco has renewed her investigation into dodgy rich person, Zachary Rackham, in an attempt to insinuate that a man who on... Read more

31 Aug

Frameshift Live #33 Postponed

Post
    on News - Thread - Direct
Greetings Commanders.

Due to staff illness, Frameshift Live #33 - due to air this afternoon - is unfortunately postponed.
We understand that this may come as a disappointment, however thank you for your understanding.

We'll be in touch with a re-scheduled date as soon as possible.

o7

Steam Controller No Longer Works?

Comment

Hi there,

I'm sorry to hear about this. Please could you pop us over a support ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?

~Nebula




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