Europa Universalis IV

Europa Universalis IV Dev Tracker




07 Oct

Comment
    AndrewT on Support Forums - Thread - Direct
Sorry, a brainfade on my part - the game always runs in openGL on MacOS.


However I see this Mac only has an Intel video system, which is probably contributing to the problem, minimum requirements are:

Graphics:ATI Radeon HD 6750 / NVIDIA GeForce 320 / NVIDIA GeForce 9600 or higher, 1024MB graphics memory required

But why it is so much worse than the 1.33.x patches i do not know, I don't think that's the general experience. Have you tried reducing the game resolution and graphics quality settings?  

06 Oct

Comment
    AndrewT on Support Forums - Thread - Direct
You are running the game in openGL mode, which is always slower than DirectX - can I ask why that is?

Please remove that launch option and let us know if that helps.  
Comment
    AndrewT on Support Forums - Thread - Direct
cleanupguy5 said: Every ~2 months the game freezes for around 10 seconds, I have seen this in two games in 1.34 that I have been playing until ~1640 at which point the issue renders the game unplayable. It usually occurs on a random day of the month (not the month tick) and I can't see any particular action in the game that is causing it to stutter like this, i.e. no big wars, no huge battles, it sometimes occurs while the game is just running at speed 3, sometimes it happens after I click something but then I click it again and it doesn't freeze. I have verified the game files in steam as well as clean uninsta...
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Comment
    AndrewT on Support Forums - Thread - Direct
Please don't reopen old threads, the launcher and game have changed a lot in the last 15 months. In future please start your own, thanks.


The 1603/1605 errors we see there are typically a previous other installation stuck, or a problem in the Windows update/install processes.

If you see msiexec running in Task manager-processes, kill it and try this launcher install again please.

Otherwise run the Update app in Windows, does it load okay, find anything to apply - whether a patch, update, or whole new Windows 10 version? If so do that and reboot, then try this launcher install again please.

If still no good, do you see Paradox Launcher v2 in the Windows Control Panel to uninstall? If so does it uninstall cleanly, or get an error doing that? You can use this MS tool to clear the stuck install/uninstall:

...

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05 Oct

Comment
    AndrewT on Support Forums - Thread - Direct
Is it the same "cannot communicate with Steam" error?

if so, next thing to try is a full **clean** re-install of Steam and game:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- exit the Steam app entirely

- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- delete everything in the Steam folder EXCEPT steam.exe and the SteamApps folder
- run steam.exe to rebuild all that

- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

Does that help?  
Comment
    AndrewT on Support Forums - Thread - Direct
I did get this from one affected Gamepass user:

In case anyone else had issues when they purchased from gamepass.
It shows no downloads and the dlc by itself looks like you need to purchase it.
Click the dlc and click the purchase.
It’ll change and say you own this already.
Click the same box that now says you own this already and it’ll ask you to download it.
Do the download and boom it finally adds
You need to do it for all DLC downloads.

Please let us know if that helps you!  

04 Oct

Comment
    AndrewT on Support Forums - Thread - Direct
I agree, and the developers are looking into that. Until then the only known workaround is to update MacOS.  

03 Oct

Comment
    AndrewT on Support Forums - Thread - Direct
Both your Intel and nVidia video drivers date from 2016, and the game is crashing in your nVidia driver.

For the Intel one check with Alienware/Dell, failing that Intel themselves:
downloadcenter.intel.com

Download Intel Drivers and Software

Download new and previously released drivers including support software, bios, uti... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
In the game launcher please set Display mode to Borderless. THEN go here:
support.microsoft.com

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages. support.microsoft.com And run the x86 and x64 installers there.

IF that doesn't help, Has the game ever run OK on th... Read more

01 Oct

Comment
    AndrewT on Support Forums - Thread - Direct
Sorry, are you saying this happens on both machines you tried? Or just one and not the other?  
Comment
    AndrewT on Support Forums - Thread - Direct
Did you mean to post this in Bug Reports, perhaps?  

30 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
The good folks in User Mods are probably best placed to help you with the save game editing aspect of your issue.

And Bug Reports is the place to post to get QA to look into the cause.  
Comment
    AndrewT on Support Forums - Thread - Direct
I see no problem in those files. Was there no cpatch.log there?

What is your actual problem and its history please?  
Comment
    AndrewT on Support Forums - Thread - Direct
In the game launcher please set Display mode to Borderless. THEN go here:
support.microsoft.com

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages. support.microsoft.com And run the x86 and x64 installers there.

IF that doesn't help,Please do a full **clean** re-i... Read more

29 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
That log goes back 2 years so time to do a clean reinstall!

- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users//AppData/Local/Programs/Paradox Interactive/
- C:/users//AppData/Local/Paradox Interactive/
- C:/users//AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- exit the Steam app entirely
- run steam.exe as the Windows Admin user

- run the game from the PLAY button in Steam


IF that doesn't help, in this folder are some .log files:
C:/users//AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.  

28 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
jaava said: Not sure what I'm supposed to do with geforce experience.
If it is running, unload it please.  
Comment
    AndrewT on Support Forums - Thread - Direct
Can you connect to the internet via a VPN, or a mobile hotspot - if so does that problem still happen?  
Comment
    AndrewT on Support Forums - Thread - Direct
Please delete the ~/Library/Application Support/Paradox Interactive/ folder. To see it go to the Finder, hit command-shift-G (ie Go To) and paste in ~/Library/Application Support/ . Then run the game from the PLAY Button in Steam, to reinstall the launcher.

If that does not get the launcher running, we will need these files from that same folder:

Attach ALL .log files Found here ~/Library/Application Support/Paradox Interactive/launcher-v2/  
Comment
    AndrewT on Support Forums - Thread - Direct
DonCorelone said: The weird thing is that if I try run it through the eu4.exe it works fine, but I have no access to the DLC's. If I try to run it through the launcher I get the message in the screenshot attached
Ah, that is usually an antivirus app getting in the way. What antivirus app do you use? You need to make sure all these apps are in its exceptions lists:

eu4.exe and dowser.exe (in the Steam EU4 folder)
C:/users//AppData/Local/Programs/Paradox Interactive/launcher-v2.2022.11/paradox launcher.exe
C:/users//AppData/Local/Programs/Paradox I... Read more

27 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
m4gic_t0e said: I also removed the four mods I had subscribed to, so maybe that was the issue.
I am sure you are right about that, as linking accounts does not change the local file on Steam in any way.