EVE Online Dev Tracker

There will ALWAYS be a report. It’s a check on our power.

Long-lived TCP connections against a real-time simulation on the one hand and short-lived HTTPS connections to a website on the other hand are two very different things.

EVE is very frugal on network bandwidth but doesn’t tolerate well packet loss, excessive latency or timeouts, since the universe simulation has moved on. Also see my comment above about issues Virgin Media users in the UK have had.

I never said it was your ISP, as I have repeatedly stated there is a verified network routing issue ...

End of day Friday update:

We here at CCP have tirelessly been keeping WOW! and Cloudflare updated on this issue all week and how it is impacting you, EVE Online players at WOW! Internet.

Current status is that we at CCP are in contact with multiple people at WOW! at all levels of the company, have an open support ticket with Cloudflares’ Enterprise Support, and we have been bridging communication between WOW! and Cloudflare. Both WOW! and Cloudflare confirmed this afternoon that they are now in direct contact, diagnosing and trying to resolve this issue, which is a network routing issue between WOW! and Cloudflare.

Please send both us and WOW! a support ticket with details.

EVE’s Customer Support confirmed today that the only pattern to these disconnect issues are customers of WOW! Internet. Some very few other players are also experiencing disconnects and we want to hear about your experience in a support ticket (see ...

My dear Langbard Vafud, this is all completely incorrect as I have repeatedly stated in this thread.

Please do me a favour, read Are you experiencing issues staying connected to EVE Online? and follow the...

Update 13:30 Evetime : We have just deployed a hotfix for this issue - when redeeming this SP reward it will apply to unallocated SP properly instead of going to inventory as an item.

The client does not yet properly indicate this change but a fix for that is in the works.

We are still looking into fixing the SP rewards that were already redeemed before this hotfix was in place.

I don’t think this will break anything necessarily but I would recommend against it. I anticipate these will just be cleaned up on the database level and the missing SP will be added straight to accounts - but I’ll have more information on how the fix will work soon.

I would not recommend this as a fix will not necessarily make the item usable.

If you are a WOW! customer, please refer to the second thread. There is an active case that is being worked on by our partner.

Topics merged.

We are aware of an issue where the 150k SP reward from the daily login reward system is being incorrectly deposited to player hangars as an item which cannot be used. This appears to be affecting all players.

We are currently looking into this issue and will update you as soon as we have any further information.

Update 13:30 Evetime: We have just deployed a hotfix for this issue - when redeeming this SP reward it will apply to unallocated SP properly instead of going to inventory as an item.

The client does not yet properly indicate this change but a fix for that is in the works.

We are still looking into fixing the SP rewards that were already redeemed before this hotfix was in place.

Update 11:30 Evetime 5/16: A fix was deployed during downtime today that should prevent the SP from being contracted to avoid further complicating the issue. A final fix is still being discussed for those who are missing this SP and ...

Thanks for letting us know you guys. I’ve made the devs for this aware. Will be back to you with an update soon.

If you trace your route to TQ (using the command tracert 172.65.201.188) then you should be able to spot Chicago in there. It might look something like this, this is a confirmed failure route through Telia in Chicago:

chi720×88 3.64 KB

WOW! and Cloudflare set up a new peering connection in Ashburn, VA, early on Tuesday morning (UTC). Cloudflare now has CCP’s support ticket on hold until they can peer with WOW! in Chicago, IL.

A report is generated for each use of this power which we will be monitoring closely.

Bans and longer term silences are still at CCP’s discretion when ISDs escalate concerns to us.

@Oda_Chancel @CMDR_Yuri_Fury @Zhora_Zhopkin If you have not already done so, please make sure to submit a support ticket with the requested details, so our tech specialists can take a look at it