EVE Online Dev Tracker

That option is also being considered.

Update:

Some WOW! Internet customers are reporting to us that the issue has been resolved for them. They appear to have in common to previously have been routed through Atlanta, GA and are probably now routed through a new peering connection between WOW! and Cloudflare in Ashburn, VA, which was set up yesterday morning.

Other WOW! customers have reported to us that the issue persists and have sent us detailed clients logs (per instructions above). They appear to have in common to be routed through Chicago, IL. The investigation continues.

Is that a contest you want to be in the middle of?

I would like to emphasize that we are looking for reports of the EVE Client being unable to maintain a connection to the EVE Server.

For the purposes of this investigation then we are not looking for information about lag or chat reconnects (although we always appreciate such reports), but rather focused reports on if the EVE Client gets disconnected from the EVE Server after approx. 1-10 minutes of gameplay.

And then only from players who do not have WOW! Internet as their internet service provider in this thread here, since we are aware of those issues and are actively investigating them.

WOW! Internet customers should rather ple...

It is a database performance issue that has been under investigation this afternoon.

Hello Everyone!

We have had several recent instances of repeat rule breakers / spammers where our ISD forum moderators were left repeatedly deleting rule breaking threads while having to wait for CCP to resolve the situation. This can be frustrating both for the ISDs and those of you trying to use the forums as you normally would.

With this in mind we’ve been reviewing forum moderation procedures and are further empowering ISDs to respond to issues. Starting today, ISDs will have the power to temporarily silence users who repeatedly ignore their warnings. This may take the form of a simple 24 hour ‘cooldown’ silence or a longer silence pending CCP review for serious infractions (there may be no warning before being silenced for serious violations). Having to be repeatedly silenced may warrant a longer silence duration up to the possibility of a permanent ban from CCP.

Please take note of ISD warnings and be courteous to our ISD staff as theirs is often not an ea...

That’s appreciated, thanks!

As we continue to investigate the issues affecting WOW! Internet’s customers we w...

Thank you for the reports on the market problems. I will forward that internally!

Greetings,

Since the Extended Downtime on 8 May where we made significant changes to our network infrastructure aimed at hardening the cluster against future DDOS attacks, we have been closely monitoring our services for any connectivity issues player might be experiencing.

One problem affecting a limited group of players that surfaced was an issue with maintaining a stable connection to EVE for pilots using WOW! Internet as their Internet Service Provider (I...

Glad to hear that; hope it stays that way.

When did you connect? We got our WOW! case number at 10:15 UTC / EVE Time, and hope that WOW! started looking into this right away, but I haven’t seen yet if there have been replies on the case.

If you can go the the form, and not be told you’ve already submitted, you probably ran into a timeout issue with it.

(always do the text in another application like notepad, then copy and paste it into the form, which you’ve freshly refresh)

Well, the main implication (as far as I know as outsider) is that the timing of jumping is changing a bit (in some cases it can take a bit longer). Not sure if there are any other effects.