Hello 
I know it’s been a while and just wanted to give a heads up that we have seen your calls to revisit this thread and we are doing so.
(Although I do also realise that it might not look like it since the tag hasn’t been changed yet, as nothing is confirmed/official)
Originally published at: https://gemsofwar.com/now-in-chests-kris-krinkle/
Kris Krinkle will become available as possible drops from Glory, Gem, Guild (at correct Levels for his rarity), and VIP Chests after daily reset. We have restored Kris Krinkle’s spell so he will give Treasure Maps again. We have made further changes to the hack detection to prev...
We don’t ban without context. If someone feels they have been banned out of context they can submit a ban appeal for it to be reviewed.
Hello
@Elfey
Which troop art specifically are you experiencing to be missing? (There’s a lot of different ones mentioned in this thread)
Please also let me know if you have the strange pitchfork troop spell graphic issue!
@CrispPurpose876 I’ll check out your channel and reach out
Regarding the Vault events, they’ll be announced in the blogs as usual.
This is off topic for this thread so I’ll just say this. I don’t know where you got the idea we’re just searching for words to ban for without any context because that’s not the case. No one is getting banned for talking about loofahs, they’re getting banned for using slurs in context. Or spamming slurs then claiming it’s a loofah to troll people. If it were actually a conversation ...
Read moreOh yeah for non-staff members the way to go is to use the flagging system - there’s a flag button at the bottom of every post if you click the ‘…’. Then staff get a big red blip on their screen that something needs attention, also if enough community members flag something, the community “self-moderates” ie. the community can hide posts that break forum guidelines.
Hello
@Nemissa
Can I get a couple of details to pass on to the development team?
Also,
Hello
Thank you for checking on android!
I’ll add the status into the report to the development team.
We have different levels of oversight on support as with all our teams so multiple people handle it.
As with any job staff have supervisors.
It rarely escalates but it has in the past and if those users are around they could atest to having spoken to my manager as well.
Then the correct way to report it is by contacting support privately where their manager can address the complaint, not by blasting it in a public forum where the rules state call outs aren’t allowed.
I’ve deleted the post because it’s a repost of the thing that broke forum rules and caused the last suspension.
To be clear - providing feedback about policies, procedures and about communication etc is fine in the feedback section.
Calling out specific forum users (which includes specific staff members) is against the rules and always has been against the rules. This has not changed. We’ve spoken about it at length in the past.
Basically if your feedback is about a problem it’s ok. The second it becomes about a person you’re breaking forum rules.
If you have an issue with a specific staff member, contact support and a manager will review your complaint. This is something I have also repeatedly communicated over the years both publicly on the forum and privately and directly with users. This is the only appropriate channel to make such complaints.
Hello
@redmist
Gotcha, thank you for walking me through your process.
I’ll put these screencaptures into the report and make sure to pass them onto the development team.
Sorry that this issue is happening!!!
A post was merged into an existing topic: [Reported] Missing graphics
Hello
Thank you for the screencapture.
I’ll let the development team know that the Bane of Mercy is missing.
Quick Question for anyone:
devtrackers.gg
