Heroes of the Storm Dev Tracker

Hey Bubunya,

We’d need some more information to try and figure out what is happening here.

1. What is the daily quest not progressing?
2. What Hero are they playing?
3. What is the game mode? If Versus AI, is it AI Teammates, Coop, or Training?
4. Have you tried relogging to see if maybe it updates upon relog?

Hey there JDubbz,

We actually have a fix for this currently on the PTR! You can see this in the patch notes for the PTR under Bug Fixes.

Thanks for the report!
Huginncord

Hey there Zap!

Quick question. You said you didn’t have a non-valid Hero selected at the end. Did you have any Hero hovered?

Essentially, Storm League will no longer assign random Heroes. If the time ends and no one is hovering a Hero (and that Hero can be locked in) the Draft will be abandoned and those people will receive leaver penalties.

Hey there Heisenber94,

Out of curiosity are you in Bronze 5? If so please read this news post we did regarding this situation here

My experience of the stuttering improvement over time was that it was permanent, so please let us know your experience as you play games during the course of PTR and especially if it gets better or worse with the official 48 patch when compared to PTR. I’m keeping a close eye on it and what we really need right now is data.

That the performance got better over time, even after restarting the client, actually made finding the core issue much more difficult as it would seem to go away after a few debugging sessions. I was ultimately able to find the root cause by performing clean installs of macOS every couple days to allow me to capture the worst stalls again.

Th...

Hey there AgsGlowood

We are aware of this issue and tracking it currently! Thanks for the report!

Thanks!
Huginncord

Hey TheDarkArmy,

The situation you described is different from the one Bull posted. In their situation the only two picks their team had left were Heroes that couldn’t be picked, which led to the disconnect and leaver penalty.

Regarding the situation you outlined, I’ve been unable to reproduce that specific issue internally. In the event I’m hovering a banned or picked Hero and my ally is hovering an eligible Hero when time runs out, the eligible Hero is locked in and I don’t get kicked or get any penalty.

I will continue to try different scenarios, but if this happens to you again, please create a new post with detailed information about banned heroes, the Heroes hovered, and how many picks your team had left. This can help me figure out what situation might cause this!

Thanks!
Huginncord

Hey Gdubbs!

We are making some changes in an upcoming patch that should address these concerns. This post will give more information regarding the changes coming in an upcoming patch.

Once you see a PTR appear for Heroes, if you could hop into a Custom Game there on Sky Temple and see if the issues are still happening and let me know, I’d greatly appreciate it!

Thanks!
Huginncord

Hello Everyone,

Thank you for the bug reports. First of all, this is not a bug. Second of all, we acknowledge that this is not an optimal experience to have in Storm League. We’re intending to address this in the upcoming season. Please check out the blog post and an my answer in other thread below.

I’d actually greatly appreciate the replay for this interaction. You can send me the replay using the Bug Attachment Guidelines pinned at the top of the forum.

Thanks!

Hello Tak,

I feel you. Making everyone have enjoyable experience regardless of the league is our goal. This was brought up and we planned some work for it, but we couldn’t get to this portion of Ranked Update in time. I am sorry to hear that your experience in this season was suboptimal.

We have some ideas to try out. Mainly we want everyone feel like they’re progressing at the meaningful rates regardless where your’re at. In order to do it, we probably need to map the MMR range of the Bronze 5 onto much wider range of Ranked Points. We’re still hashing out the design details, but I am hoping we can deliver this in the upcoming season. Please stayed tuned and please give us feedback when the new change is introduced to a upcoming Ranked Season.

Thank you,

Juno

Hey Neptoon,

Were you attacking a target while Blind or was the target Evading? In both of these instances the heal won’t trigger off the auto-attack.

If you were not, would you mind sending the replay in to us using the Bug Attachment Guidelines with a time stamp of the interaction you are describing?

Thanks a ton!
Huginncord

Hello everyone.

Thank you again for your patience on this matter. We have identified 3 separate issues that has caused the black screen rendering issue on the Gem purchase dialog. We’re currently testing the fix and it will be released with the upcoming major patch.

Once the patch goes out, I would really appreciate if you leave any feedback so that we can further assist you.

Thank you,
Juno

Hey everyone!

Thanks for the reports!

We’ve been doing some user experience testing on some changes to Sky Temple that we are hoping will address the concerns regarding ability visibility. We are hoping to get these into your hands once we are sure this is a net gain and visibility across the board is improved!

Stay tuned!
Huginncord

Hey Bull!

So based on the information you gave, this appears to all be working as intended.

Cho’Gall can only be selected when you have two picks available in the same round. Since you both could not lock in Cho’gall, and you didn’t have another double pick round available, he is no longer a valid Hero selection.

Additionally, if you are hovering or pre-selecting a Hero that is not available to be locked in (for example in this case or if they are banned or already selected) when the timer runs out, the draft is ended and leaver penalties are given.

Thanks for the report!
Huginncord

Heya MonsterPC!

So regarding the D.Va mech moving after casting Self-Destruct we are tracking that issue currently and are aware of it!

The second issue, however, I need more clarification on. If D.Va has taken the Nuclear Option talent, she actually will be able to get back in to her Mech before it explodes, as that talent doesn’t affect the time it takes for her to re-enter mech.

1. Did you see it turn invisible after she got into it?
2. Did the mech end up in a bush or other vision blocking things after self-destruct was cast?

Thanks!
Huginncord

Hey everyone!

For clarity, this news post we made explains the situation for Bronze 5 players currently. As stated, we are investigating changes to mitigate the experience people are having now and will let you all know when we have an update!

Hey Excalibur,

We have some visibility into this and are investigating it currently. Out of curiosity, what Rank were you placed in and did what ever penalty (decay or leaver) knock you out of Diamond?

Thanks for the help and the report!
Huginncord

Hey there! I’ll take a look at this. Thank ya!

Hey DrSuperGood,

Thanks for the detailed write-up! I just wanted to let you know that we have this issue tracked and are currently investigating. I’ve forwarded this thread to our engineers for any additional investigation.

Also just wanted to say thanks for being a continual positive voice in the community!

Thank you,
~ Fizivix