Heroes of the Storm Dev Tracker

It sure is! And I think you’ll be seeing more Blue Posts around here in the future.

Hey there!

This is certainly an interesting topic, so I thought I’d put in my take on it.

I think it is absolutely a fun idea to bring back the old “greats” as it were - things like Garrosh’s original Groundbreaker, Chain Bomb KT, Battle Momentum Thrall, and Ess of Johan on Li-Ming were certainly fun to play with at the time.

As much as I like the idea of bringing some of that cool stuff back, there were good reasons why many of them were removed from the game, and I’d be worried that we’d be right back where we started in many ways. Most of the time we remove really fun things like this are due to counter-play reasons, and they either caused too much frustration or they didn’t hit the mark for having enough good back-and-forth gameplay to stay in the game. If everyone had something that could 1-shot enemies or put them at a severe disadvantage with high reliability I suppose it could be more fun, but then the game would be even more about who gets first strik...

Not to worry my friend. The plan is to keep Force Wall as a part of what Tassadar can bring to the table.

Correct that we do have Daily Quests in the game, but Daily Quests do not award Loot Chests on completion, they award Gold.

Leveling up a Hero in the game will always level your Player Level, because your Player Level is a sum total of your Hero Levels. Your Player Level dictates the rarity of the Loot Chest you get from leveling up a Hero. Every 5 levels that chest will be Rare, and every 25 levels that chest will be Epic.

This is how the system has worked since we introduced it with Heroes 2.0, the bug showing that you are getting 2 chests is a display bug, that is causing confusion based upon the functionality that has always existed.

We apologize for the confusion, but you are not missing any chests. Thanks for the report!

Huginncord

That UI sounds a little wonky.

Would it be possible to get a screenshot of that posted here so I can review that? I have never in my days seen that so I’m intrigued!

Would you mind giving me some additional information. I haven’t been able to reproduce this problem internally or on my personal account.

1. What Hero was it?
2. What game mode did you level to 10 in?
3. Did you have any active experience bonuses? (Boost, Partied with Friends, First Win Of The Day, etc.)
4. What chest did you end up getting? (Common, Rare, Epic)

Hm, interesting!

Would it be possible to get a screenshot of that posted here so I can see what it is you are seeing. Everything looks normal on my side!

The Rare Chest you get every 5 levels and the Epic Chest you get every 25 levels replaces the Common Loot chest you normally get from leveling, not in addition to. Your account level is the sum of your Hero levels, so you always will see your Account level move up when a Hero level does.

EDIT: Thanks Fuschia!

Hey vekmen!

Clearing Leaver Queue games requires you to win. If you have won three and are still seeing yourself locked out of rank please let me know!

Thanks!
Huginncord

Hey Rodeo!

So, you don’t get a Hero Specific chest at level 5, only every 10 levels with that Hero. Level 5 you should get a little boost of Gold.

For your original report, did you hit level 10 with that Hero or level 5?

That is correct littlespider. Your Account level is just the sum of your Hero Levels therefore your Account always levels when your Hero does and you only receive one Loot Chest when leveling up a Hero.

For Bestial, I looked into the issue you reported here where leveling Sylvanas to level 10 only granted you one Chest. On my testing accounts and my personal account, when I hit a level 10 Milestone, I saw one Common Loot Chest and one Hero Loot Chest, as well as the bonus gold. This caused my Loot Chest pop up to say I got 3, when I correctly got 2. If you level another Hero to 10 and look at your Loot menu afterwards and do not see the Hero Chest and 1 additional Loot Chest, please take a screenshot and show me here!

Thanks!
Huginncord

That is correct! Completing Daily Quests don’t award chests, only gold. So if you leveled a Hero and completed a Quest, you should have gotten gold and 1 chest.

The issue people are seeing is the post game screen will say that you got 2 chests, when you only got the correct amount of 1 and the gold reward from the quest, which you are getting, but there is not pop up for it.

Hope that clarifies the issue!

Hey everyone!

Wanted to post a quick update!

We are currently tracking an issue where completing a Daily quest at the same time as you level a Hero is causing the pop up to say you have 2 chests, when you correctly should only have 1. Currently, we do not believe that there is a chest that is missing and think this is purely a display issue!

If I get any more information or need any more information from you all, I’ll definitely post here again.

Thanks!
Huginncord

If you wouldn’t mind checking, there is an issue where not every player got the pop up screens when they first logged on after the season ended. So there is a chance you did get the Portrait, but just didn’t see it!

Thanks!

We are looking into your account to see if we can identify what happened.

In the mean time, for my own curiosity, I assume you also didn’t get the Portrait for your rank last season?

Hey there MrPink!

Just to confirm you:

1. Placed in Storm League last season (played 10 games) and
2. Do not see either of the three Rooster mounts when you navigate to Collection > Mounts > Beasts. The three mounts are “Courageous Rooster”, “Valiant Rooster”, and “Victorious Rooster”

Hey PilotJones!

This season, leaver games now require you to Win the game to clear it and not just play them. This can be confirmed by mousing over the leaver status icon under your profile portrait.

In the games that you have played, have you won enough games to clear your leaver status?

Hey Fuschia,

Thanks for the report! We have this tracked and hope to have it fixed as soon as we can.

Thank you,
~Fizivix

Hey Prometheus,

Thanks for the report! We have this issue tracked and hope to have it fixed as soon as possible.

Thank you,
~Fizivix

Hey WereElf,

Thanks for the report! We’ve deployed a fix to PTR that should make these Braxis changes available.

Thanks,
~ Fizivix