Heroes of the Storm Dev Tracker

Heya Gargamel!

I’d appreciate if I could see that replay. I have some theories as to what happened but without that replay I won’t be able to do to much without more information.

You can follow the Bug Attachment Guidelines post for the way to get that replay in to my hands!

Thanks!
Huginncord

Hey! I just wanted to pop in here and say that we’ve heard the feedback and I’ve brought it up with the matchmaking peeps. No promises at this time, but it’s on our radar and we’re looking at it.

Hey Fuschia!

Thanks for the tag! I believe the information in that thread is accurate for us at this moment. I defer to Customer Support as they are helping us track this issue.

While I don’t have any additional information to give at this time, that Twitter feed will help give the most up to date information!

That said, it’d be a great help if your issue gets resolved to post here so we can keep an eye on everyone affected by this, as well help us be able to quickly tell if this issue gets resolved!

Thanks again for your help!

Hey everyone!

Thanks everyone for the reports! We are currently investigating this issue now and hope for a quick resolution! Sorry about this and thank you for your patience!

Huginncord

Hey DemonioB!

Thanks for the report! We will look in to this!

Hey everyone!

Thank you so much for all the reports and feedback raised about your adventure in Storm League this season.

For clarity, we’ve just released this blog post that further explains the phenomenon you all are experiencing. As this is not a bug in the strictest sense, I’d encourage everyone to move these discussions over to the ...

I can’t believe I didn’t find this thread sooner. You guys are hilarious, the Varian and Tassadar ones get me every time.

Well there goes my morning…

Thanks for the detailed suggestions MortalWombat. We have some changes to Tyrande coming in the next balance patch and we will keep these ideas in mind going forward!

Have a great day!

You’re welcome! Thank you for posting here and being involved with the game. <3

This is such a detailed post! I went ahead and sent this to Design for them to take a look at your ideas. Thank you!

Hey BlueFalcon!

Refer to the post pinned at the top of this board for more infomation.

Player Level is equal to the sum of your Hero Levels, so your Player Level will always move up when you level a Hero. Since Heroes 2.0, when Loot Chests and Progression was added, this has only awarded one Loot Chest, the rarity of which was determined by the Player Level you achieved. The systems on live are functioning the same as they have when they were first create...

Hey there!

Completing Daily Quests award gold and not Loot Chests.

Heya!

This is currently a known issue with the Loot Chest popup that shows after games. You are only supposed to receive one Loot Chest, but the popup is saying you get more.

More information available on this post here

Thanks!
Huginncord

Hey everyone!

We’ve gotten a lot of reports regarding Loot Chests and I wanted to take a moment to respond here. We are currently aware of a display issue that is causing the Loot Chest popup to show that you were granted more chests than you were supposed to receive. It is important to note - you are not missing a Loot Chest, this is purely a display issue and does not impact the total number of Loot Chests you receive.

Since we introduced Loot Chests and our new Progression system in Heroes 2.0, leveling up a Hero will grant different types of Loot Chests with increasing rarity depending on your player level. For each level hit, players will earn 1 Common Loot Chest, every 5 levels will then grant a Rare Loot Chest, and every 25 levels will finally unlock an Epic Loot Chest. For every 10 levels you earn for a specific Hero you will earn a Hero Specific Loot Chest for that Hero. With the exception of Special Events, Hero Specific Chests are one of the only ways to ge...