Heroes of the Storm Dev Tracker

Hey Gdubbs!

We are making some changes in an upcoming patch that should address these concerns. This post will give more information regarding the changes coming in an upcoming patch.

Once you see a PTR appear for Heroes, if you could hop into a Custom Game there on Sky Temple and see if the issues are still happening and let me know, I’d greatly appreciate it!

Thanks!
Huginncord

Hello Everyone,

Thank you for the bug reports. First of all, this is not a bug. Second of all, we acknowledge that this is not an optimal experience to have in Storm League. We’re intending to address this in the upcoming season. Please check out the blog post and an my answer in other thread below.

I’d actually greatly appreciate the replay for this interaction. You can send me the replay using the Bug Attachment Guidelines pinned at the top of the forum.

Thanks!

Hello Tak,

I feel you. Making everyone have enjoyable experience regardless of the league is our goal. This was brought up and we planned some work for it, but we couldn’t get to this portion of Ranked Update in time. I am sorry to hear that your experience in this season was suboptimal.

We have some ideas to try out. Mainly we want everyone feel like they’re progressing at the meaningful rates regardless where your’re at. In order to do it, we probably need to map the MMR range of the Bronze 5 onto much wider range of Ranked Points. We’re still hashing out the design details, but I am hoping we can deliver this in the upcoming season. Please stayed tuned and please give us feedback when the new change is introduced to a upcoming Ranked Season.

Thank you,

Juno

Hey Neptoon,

Were you attacking a target while Blind or was the target Evading? In both of these instances the heal won’t trigger off the auto-attack.

If you were not, would you mind sending the replay in to us using the Bug Attachment Guidelines with a time stamp of the interaction you are describing?

Thanks a ton!
Huginncord

Hello everyone.

Thank you again for your patience on this matter. We have identified 3 separate issues that has caused the black screen rendering issue on the Gem purchase dialog. We’re currently testing the fix and it will be released with the upcoming major patch.

Once the patch goes out, I would really appreciate if you leave any feedback so that we can further assist you.

Thank you,
Juno

Hey everyone!

Thanks for the reports!

We’ve been doing some user experience testing on some changes to Sky Temple that we are hoping will address the concerns regarding ability visibility. We are hoping to get these into your hands once we are sure this is a net gain and visibility across the board is improved!

Stay tuned!
Huginncord

Hey Bull!

So based on the information you gave, this appears to all be working as intended.

Cho’Gall can only be selected when you have two picks available in the same round. Since you both could not lock in Cho’gall, and you didn’t have another double pick round available, he is no longer a valid Hero selection.

Additionally, if you are hovering or pre-selecting a Hero that is not available to be locked in (for example in this case or if they are banned or already selected) when the timer runs out, the draft is ended and leaver penalties are given.

Thanks for the report!
Huginncord

Heya MonsterPC!

So regarding the D.Va mech moving after casting Self-Destruct we are tracking that issue currently and are aware of it!

The second issue, however, I need more clarification on. If D.Va has taken the Nuclear Option talent, she actually will be able to get back in to her Mech before it explodes, as that talent doesn’t affect the time it takes for her to re-enter mech.

1. Did you see it turn invisible after she got into it?
2. Did the mech end up in a bush or other vision blocking things after self-destruct was cast?

Thanks!
Huginncord

Hey everyone!

For clarity, this news post we made explains the situation for Bronze 5 players currently. As stated, we are investigating changes to mitigate the experience people are having now and will let you all know when we have an update!

Hey Excalibur,

We have some visibility into this and are investigating it currently. Out of curiosity, what Rank were you placed in and did what ever penalty (decay or leaver) knock you out of Diamond?

Thanks for the help and the report!
Huginncord

Hey there! I’ll take a look at this. Thank ya!

Hey DrSuperGood,

Thanks for the detailed write-up! I just wanted to let you know that we have this issue tracked and are currently investigating. I’ve forwarded this thread to our engineers for any additional investigation.

Also just wanted to say thanks for being a continual positive voice in the community!

Thank you,
~ Fizivix

Yeah, this is a new change introduced with Storm League this season. However, I do not think it was included in the patch notes. This is why I wanted to respond here and get some official confirmation that this is the intended functionality out into the world .

Random Heroes are not ideal for a competitive mode as it can put your team at a disadvantage if you get a Hero that is sub-optimal for the map or current team compositions. This change was made to address feedback that this can be a bad experience.

Hey there Hunterxlr,

For clarity, was the Hero you were hovering banned or picked by someone else? If so, this is the intended functionality.

However, if the Hero you had hovered was available (aka not picked or banned) then this would be something I’d want to look into as that is not intended.

Thanks!
Huginncord

Hey LiterallyLOL,

Thanks for the report! This is occurring likely because the game is still downloading data from certain Blizzard services. On slower connections, leaving the client open for 10-20 minutes can allow for this data to download. Once this data is cached, it shouldn’t occur until a new update occurs.

Thanks,
~ Fizivix

Hey ShadowDragon,

Thanks for the report! You may know this, but you can no longer watch old versions of replays with others, it has to be the current version.

• Is it the same replay causing the issue for all players?
• What Version is displayed on the Match Details for the replay?
• Are you actually able to click the “Watch With Others” button, or is it greyed out from the start?

If it happens to be a specific replay issue, you can send it in to our Heroes Bug Attachment Inbox f...