Heroes of the Storm

Heroes of the Storm Dev Tracker




29 Jul

Comment

Hey Panzish!

Since this is not a bug, this would be better served on the General Discussion forum where these kind of feedback threads should be!

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Our next Heroes of the Storm patch has just hit the Public Test Realm and will be available for playtesting until the week of August 5th. As always, if you encounter any bugs during your PTR play sessions, please stop by the PTR Bug Report forum to let us know about your experiences.


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28 Jul


27 Jul


25 Jul

Comment

Hey there Adrian!

So, those blue sparkles are most likely the impact visual effect from Tracer’s auto-attack. Why that is stuck on you and breaking stealth is a mystery. I have a couple theories though!

If you could do me a favor and find that replay, and send it in to me using the Bug Attachment Guidelines I can dig in to this and try to figure out what happened.

Thanks!
Huginncord

Comment

Hey there!

This is a known issue that was introduced with the Storm League preseason! You can see my post on the other thread HERE for more details!


24 Jul

Comment

Hey SNEY!

After investigating your account, you fall in to the category of people affected by the issue in the thread I linked above. We are implementing some changes in the next Ranked season that should alleviate this issue for you.


23 Jul

Comment

Hey there SNEY!

Are you trying to queue up for Storm League? If so, please see my post here on this post regarding queue times. Additionally, by qualifiers do you mean the Placement matches for Storm League?

If you are referring to Quickmatch or any other game mode please let me know which mode you are having this problem in!

Thanks!
Huginncord


21 Jul


20 Jul


19 Jul

Comment

Hey everyone!

First, I want to thank everyone for their patience while we investigated this issue. We have identified a potential cause for this and are looking to implement a fix with the new season and ranked updates.

We believe this issue resulted in affected players’ MMR and Season Ranks greatly diverging, which was causing the match maker to have trouble finding games for those players. While this was most often seen in players who were leaving large amount of games, it was also possible to affect players who were playing the game normally. With the ranked changes that will better map MMR to Season Rank, this issue should be resolved.

After the new Ranked Season begins, if you are still seeing this problem, please let me know so we can investigate further!

Thank you for all the information and reports!
Huginncord

Comment

Hey everyone!

If you are experiencing this issue, it’d greatly help us to collect some logs from your machines.

  1. Navigate to the Heroes of the Storm\Support\BlizzardBrowser\logs folder on your machine.
  2. Grab a couple of the log files from the past few times you logged on and saw this issue.
  3. Using the thread pinned at the top of the forum, send us those logs to ...
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18 Jul