Last Epoch Dev Tracker

Thank you all for the reports on this issue, the information has been vital for working out a solution.

The core of the issue seems to be tied to having a character whose quest state pre-patch was at the “Enter the Sanctum Bastille” objective or further in the “Ruined Temple” quest, yet did not have access to the new versions of the Temple of Eterra zones beyond the Lotus Halls via waypoint or otherwise.

We have created a failsafe such that being in the Lotus Halls with the “Enter the Sanctum Bastille” objective either active or completed will automatically open access to the next zone and register the new events in the Lotus Halls as completed. This failsafe is planned to be included in an upcoming hotfix.

We appreciate your patience as always and appreciate the finding and reporting of issues like this. Thank you.

Thank you all for the reports on this issue, the information has been vital for working out a solution.

The core of the issue seems to be tied to having a character whose quest state pre-patch was at the “Enter the Sanctum Bastille” objective or further in the “Ruined Temple” quest, yet did not have access to the new versions of the Temple of Eterra zones beyond the Lotus Halls via waypoint or otherwise.

We have created a failsafe such that being in the Lotus Halls with the “Enter the Sanctum Bastille” objective either active or completed will automatically open access to the next zone and register the new events in the Lotus Halls as completed. This failsafe is planned to be included in an upcoming hotfix.

We appreciate your patience as always and appreciate the finding and reporting of issues like this. Thank you.

Hi @Celsius,

First, I would like to thank you for your support. I recognize a lot of factors are weighed up when one decides whether to buy an Early Access game, particularly in cases where it is the first game developed by an indie studio. We really do greatly appreciate your early support.

When people buy Last Epoch through Steam, they should automatically be granted the full contents of the $35 Ardent Gladiator supporter pack. I have personally taken the responsibility for checking each of the items included in this package to see whether it was available to you - and in cases where it was not, manually assigned it to your account.

To access your Juvenile Skullen in-game pet, please open the Cosmetics window - the default keybind for this is K - and click on ...

Hi @DMFVisuals,

Please accept my sincere apology for this.

I’ve been discussing this situation with other members of our team, and we should be getting all instances of this problem resolved within the next week. The solution we are working towards is having all instances of players being directed towards our support team linking to our new support site, which will be available at https://support.lastepoch.com when it has been launched. When it became clear that our new support site would not be ready in time to be launched alongside Patch 0.8 earlier this month, the links to that address were changed inconsist...

Hi there,

We were experiencing server-side issues on the day this was posted, and those were resolved later that same day. I’ll mark this thread as solved, however if you are continuing to experiencing problems when trying to log in, please let us know and we’ll investigate further.

I am sincerely very sorry for the inconvenience that those issues caused.

Hello,

We are unfortunately unable to assist in any way with refund requests in cases where the purchase is not made from us directly. It is up to other companies to decide their own refund policies and whether a particular transaction meets the refund policies that they offer.

As previously stated in your other thread, Last Epoch has always been advertised on Steam as requiring a Last Epoch account to play. It is ultimately up to Valve to decide whether the...

Hi there,

Please contact us through our support site if you have not already. Unfortunately, we are unable to address account issues such as this via our public forum.

https://support.lastepochgame.com/article/167-account-rename-requests

When the Immortal Empire laid claim over Welryn they made their ownership known by defacing the idols of the gods. This gesture amounted to little, as the Void came all the same.

ICYMI: it’s the final hours for the Steam & ...

Thanks for the report!

This issue hadn’t been raised during our internal QA efforts. I’ll take a look.

Moving thread from Feedback and Suggestions to Customer Service.

Moving thread from General to Website Bug Reports.

Thanks for the report, I’ve forwarded this internally.

As this is not a website-related issue I’m moving this to #technical-support.

I’m glad to hear you’re now able to play without issue.

Thanks for the report!

Moving from #technical-support to #bug-reports to make sure our QA team sees this.

Generic damage multipliers in skill trees such as ‘more damage’ aren’t specific to hits, unless saying so. They scale the damage of Dots as well.