League of Legends

League of Legends Dev Tracker




20 Oct

Comment

Originally posted by fleurlefleur

im hanging in there, also texted support and got a message saying that i can't get one :( if possible, could u reply / tag me / dm me / do anything to notify me if a method to obtain the akshan chroma? thank you very much _^

Hot off the presses: We're re-dropping that chroma at the beginning of the first series of semi-finals, so you'll get another chance. Check out my update above. :)

Comment

Originally posted by dezgtfc

Same for me. I was watching didn't get anything, same with other drops.

I actually work with Riots support vendor very closely, Telus, on another game and they're just following basic policy - I just hope support does right for the player, and at this time, it is not the case.

Make sure you are following all the rules and setup tips with your browser. 99% of the issues fans seem to have is with ad blockers preventing them from getting drops. We have some steps in the player support article and some FAQs to help as well in the original Drops article.

Comment

Originally posted by Klort

Thanks for trying 5oda, but support are adamant that they don't know what you are talking about and seem incapable of clicking the reddit link, nor reaching out to you to discuss. I think I'm giving up. :(

Going forwards, I can see that you are now advertising when the next drops are going to occur, but if it is at a similar time, then that doesn't really help as a lot of the world is going to be at work due to it being a Monday. We watch everything that happens on the weekend, but we can't help having jobs that we have to go to.

Surely there is a better system for the remaining drops.

Heya Klort. We looked at the schedule and decided to help you all out by moving that drop to the first game of the last series of Quarterfinals and Semifinals. Basically, Zyra's chroma will drop at the first game of the last series of Quarterfinals, then Swain's will drop on the first game of the last series of Semifinals. It's not perfect, but it's the earliest I could do. :)

Comment

Originally posted by Deemsboy

Thanks. I’ll check it tomorrow (way past work hours here)

Comment

Originally posted by Deemsboy

Wait.. How do I upload the files to you?

Any public file share should work. Most people who’ve uploaded in this thread have used google drive. If you struggle with that, DM me and I’ll give you a link that you can use.

Comment

Originally posted by aerovistae

How large are the log files? Are they plaintext? could just use pastebin potentially

Couple of MB max. Binary.

Comment

Originally posted by Tentacula

Sorry I get that, I am asking from a data collection perspective (my job, currently). What is the advantage of reddit over even google forms, which allows you to automatically collect standardized data? Do you have some text-to-csv tool or are you collecting by hand?

TBH, I didn’t expect such a torrent of information :0 All I need are half a dozen good RPDs. I’ll be collating this data by hand. Mind you, a couple of other performance problems have become clearer here, so there is a benefit to this unstructured data collection.

Comment

Originally posted by Blank2030

I'm not sure if I've experienced this exactly, but yesterday during a game I did have some strange FPS stuttering that would come and go but it was only during laning phase, as in around somewhere between 5-15 minutes.

And my fps has only started stuttering this noticebly yesterday, on my first and only (currently) game on 12.20

I'm not too sure if this is what you're looking for, would it be helpful if I provide the file anyways?

CPU: Ryzen 7 5800X GPU: Palit Gamerock OC 3080 (LHR I believe if it matters) Drivers: 522.25 (Latest Game Ready Driver)

I'll get the file once I'm back at my PC and upload it if needed.

If you experience that slow down again, send me that file. Even if it’s a different issue, it still might be useful.

Comment

Originally posted by Tentacula

Can I ask why you are using reddit for data collection?

Because we can't clearly identify this particular type of performance degradation from our data. So we need to talk to people who are experiencing it in order to collect enough data to isolate the cause.

Comment

Originally posted by FbOrx

Ive been in contact with your support team, i tested disabling everything in my PC, clean OS install and test it and nothing worked out in the end. One thing someone told me that worked for them was disabling multithreading on their CPU. From what Im seeing in the comments a lot of the specs use ryzen 2600s. Weird thing is this didnt happen previously and started happening 6 months ago. Mine happens consistently at minute 6-8 and stops mid game basicaly

Yup. That's the bug I'm chasing. And I suspect its AMD specific (might not be their fault, but it is evident on their HW).

Comment

Originally posted by kaz8teen

stays low or erratic for about 5 minutes or so

Can you give an example of this with expected fps?

It doesn't necessarily show up as a visible FPS value being low as the FPS calculation is an average over a few seconds so even quite frequent spikes can missed due to the averaging process. This problem feels really bad, quite choppy as not every frame is bad, but just enough are bad enough to make it feel bad.

At least that's from the feedback I've had and from the few RPDs that show the issue.

Comment

Originally posted by inssein

CPU:i5 6600k overclocked to 4.1ghz

GPU: Nvidia gtx 1060 6gb

GPU driver version: Driver Version: 522.30

Reproduction rate: happens every game, currently playing URF mostly and it happens in early to mid game.

Overlay: bltiz.gg

Yes running game in direct x 11

RDP file

Thanks for the RPD file!

It doesn't look like you're experiencing the issue I'm looking for here, but here's what I saw in that game. You started with a decent frame rate (144+) for the first couple of minutes, stuck at around 100fps with drops to 80fps at points (probably team fights). What is odd is that your CPU load is quite high throughout the game, running at around 70% (up to 100% at times). It should be half that.

Did you have anything else running on your system at the same time?

Comment

Originally posted by poopyheadstu

CPU: Intel (R) Core (TM) i3-1005G1 CPU @ 1.20 GHz

GPU: Intel (R) UHD Graphics

GPU driver version: 31.0.101.2111

Reproduction Rate: Every game

No overlays or anything else running except discord.

RPD file? From game played a few hours ago

Thank you for that RPD.

The issue you're having is a separate one. You're running at about 60fps for most of the game, with slowdowns to around 20fps. Your CPU load is constantly around 70%, occasionally hitting 100%.
Your GPU is doing OK, but your CPU is really struggling.

Which is not surprising because your system is below the minimum spec - we recommend at least an i3-530 (2.93GHz). Sorry. Time to upgrade?

Comment

Originally posted by crunchyball

Not sure about a streamer, but apparently they had issues with it on the worlds stage.

No. That's something completely different. What I'm looking for here is a sustained slowdown after about 5 minutes, for a number of minutes.

Comment

Originally posted by lord999x

Got a place where we can send our dxdiag files as well as the rpd?

If you have google drive or drop box you could just share from that.

I wasn't game to post a private link that others could put stuff in to:)

Does anyone have any suggestions on a good way to anonymously do this?

Comment

Originally posted by Xaxxon

Can you guys do a detailed report on what you find back to the community since you're asking for help in finding it from the community?

That would be really interesting to see what the root cause/fix is.

Thanks.

Absolutely.

Comment

Originally posted by pesh0we

You guys finally acknowledged this issue ...?

Let me guess a streamer cried about it ? Anyways ...

Sweet and short

CPU: Ryzen 5 2600

GPU: RX 580

GPU driver: Recent

Reproduction: It happens every game starts around 7-10 min when the buffs are about to respawn.

Overlays:no

DX9: Did not make a difference

Turning off SMT/Hyperthreading made it 2x times worse so i keep it on.

RPD File

Hopefully u finally fix it (☞゚ヮ゚)☞

Awesome! An RPD! Thanks!

I had a look at that and there is no unusual slow down in that game. Maybe your last game was ok?

There is a slight slowdown at the start due to focus being away from the game, but the rest of the game is running at around 7ms per frame (around 144fps) with the occasional drop to 10ms (100fps).

Comment

Originally posted by LongFluffyDragon

I used to get this exact issue with a Ryzen 1600 and windows 7 (yes i know those are technically incompatible, i made it work), but it vanished along with the ryzen CPU scheduler improvements in windows 10.

Which microsoft has broken on and off over time, so maybe check with them 👀

edit: yeah, looks like microsoft screwed ryzen again. or someone did. Someone says process lasso (only physical cores, only single core cluster/CCD) fixes it, which also worked for me years ago.

Currently using an R5 3600 with windows 10 enterprise LTS 2021, and have not experienced this issue since, including this patch.

Yeah. I suspect its a third party issue, but in order to work with the responsible parties need to be able to provide a repro. Which is tricky.

Comment

Originally posted by failworlds

wouldn't you want to know monitor/display as well?

No thanks. Monitor/display shouldn't have any relevance to this issue.