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16 Aug

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by wordsarentenough

This might suck for weird reasons. One of my buddies, who got me into playing league, passed away a few years ago. Every time I sign on, I still see his user name as "away". It's a nice reminder of him. RIP BearT0wn.

I can't make any promises but we've seen a number of people specifically talk about a scenario involving the loss of loved ones. We'll be talking about it internally to see if we can balance deleting player data vs keeping them around.

I'd like a way to at the very least immortalise the connections people made even if the account is gone. I don't know if it's possible but I'm going to do what I can.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by chanskiee

Does this also affect Garena servers too?

We don't have plans to include Garena at the moment.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by ChironTheCentaur

Is there any place to see what user names may become available?

Not one that we officially support. You could maybe try sites like op.gg but they are pretty hit and miss.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by MuckFrogger

Hey, if my league account is current permabanned and hasn’t been logged into(banned) for a while will it be deleted? The support agent I talked to said while the account can’t have its ban lifted as of now, he is hopeful in the future it could potentially be unbanned, of course after a substantial amount of time or another unban experiment(make this happen please) pops up. I don’t want my account to be deleted just because it’s permabanned as I might be able to recover it in the future hopefully! Thanks 🙏

If you log into your account once, even if it is perma banned, it should reset the clock on it. Alternatively, you can just wait to receive an email from us if you do get chosen to have your account deleted, and follow the instructions in it.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by SerenumUS

What about wintrading accounts in high elo? A lot of high profile streamers - like Tyler1 - have found numerous, blatant wintraders. Despite manual reports and making custom videos on it, they still don't seem to be punished.

That specific situation is not something these changes aim to address.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by isospeedrix

So if an account has played more than 20 hours it will never ever get deleted?

It won't be deleted by this automated process, no.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by I_usuallymissthings

what about veryfying accounts with real documents?

That would mean we'd need to store identifying information on to know that those were the 'real' documents, thus increasing the amount of personal information we store, not decreasing it.

I'm not saying we won't do something like that, or store phone numbers, or any other solution - just that we ideally want to capture as little personal information on players as possible.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by dogemeat1

In relation to banned accounts I don’t remember if my original account was permanently banned or not? How can I check? I’m just bitter about my lost skins still lol

You'd want to submit a ticket to player support. You should still be able to log into an account via the league of legends website (or VALORANT, etc) to submit one.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by gazow

ok but maybe also discuss how its absolute ass to lv an account to 30

This is in fact something I discussed, in slightly more delicate terms, a couple days ago.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by Gawkawa

I had an account banned many years ago, and ive since reformed. Is there a chance that account will get deleted with no possibility to appeal?

If the account has not been logged into in those years, yes, it's possible.

You can either:

  1. Log into that account right now, and remove it from the list of accounts to be processed or
  2. Follow the instructions in the email you receive if it is marked for deletion to prevent the deletion from happening.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by ironshadowdragon

i'm a bit sketch on this decision. i recently recovered an account that I haven't used in 7 years that apparently wasnt attached to my primary email. it would have been deleted 2x over, and im really enjoying playing again.

I had to go through a support ticket and provide critical information to retrieve it.

I'm a returning player, and I had spent like, 3k (i was young) on the account.

The idea that all of this would have been lost if i had waited much longer to retrieve it is both relieving and frightening. I have a few other accounts i'll probably not bother trying to figure out retrieving, so i imagine they'll be lost forever.

This is only for accounts that signed up, tried League and decided it wasn't for them and stopped playing. If you've played any amount of time on League, you likely won't get hit by this.

Specifically, you would not have lost your account if you purchased anything at all from us, received anything as a gift, or played more than 20 hours of games.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by _Sevisgen_

wild guess, 2,423,272 /u/riotdanhonks

it's more than 1 account and less than all of them and that's all you'll get out of me

Inspired game defining 1v3 vs C9

Comment

Originally posted by WaveCore

Hey Phreak just curious on your opinion, do you think Deaths Dance is still good even when you're not necessarily ahead?

Deaths Dance seems pretty much always incredible.

Inspired game defining 1v3 vs C9

Comment

Originally posted by The_Leezy

Correct, which is why it is important to make the distinction from the commenter I am replying to who called it “lifesteal”. These are two totally different things, and grouping them up in the same boat is really bad when talking about balance.

I feel that.


15 Aug

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by Leupateu

Oh so if I understand correctly if you spent money on the account it is permanently protected from deletion?

It is, at the very least, protected from deletion through our automated deletion system, yes. You can still manually opt to delete the account if you want, and that will be as thorough at deletion as this system would be.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by ZeroRykos

Will this affect Garena servers too?

Not just yet.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by Sarraton

Couldn't this theoretically cause legal problems (at least in some countries), if the person spend money on stuff like skins etc.?

If you have spent any money on a Riot product you are immediately excluded from this

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by katsaurus

Hi Dan, fancy seeing you here 😇 keep up the good work!

Hi Val! 🥰

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by HiFiHipHopListener

I read your explanation for the why you are doing this and it makes sense - it's a reasonable way to make your servers a safer place for us players. Thanks for that, tho!

I dunno if you already answered it, if that's the case pls tell me and I will search for it in this comment chain. Anyway, my question is: What is/ will be the approach when someone that DID actually take a huge break from the game wants to come back and use their old account? Will there be a possibility to restore them? Or will they be gone forever?

I mean, lots of people could pretend to have their old account deleted so abusers will abuse, so I could understand both ways.

If your account is deleted through this service, it will gone forever, for real.

If you end up taking an extended break and your account is flagged for deletion, you can go through the instructions emailed to you to undo this, which will reset the clock.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by panther4801

Could you clarify what would make something a "rare limited edition game entitlement"?

I'm mostly curious about what would make something "rare limited edition" vs just "limited edition".

edit: wording

I don't have examples of the specific distinction now but this is referring to things like Championship Riven, Grey Warwick, Rusty Blitzcrank etc




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