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15 Aug

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by ElderNaphtol

How much was GDPR specifically a factor?

We've been using GDPR as the floor, not the bar, for player privacy since before it came into force.

GDPR allows you to keep data on individuals as long as you have a legitimate business interest to keep it. I'm not a lawyer, but as far as I know we do have that legitimate business interest to keep player data even of inactive accounts.

We've just decided that we don't keep data around that we know, in good faith, belongs to players that probably won't return. As I mentioned, every email address or account is one more that could potentially be compromised.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by I_usuallymissthings

I imagine you did not cut it already because new accounts mean more chance for the user to buy the same skin more than once

I commented on this here.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by enflame99

I think I speak for the whole community when I say we would love to be kept in the loop on this obviously don't tell us the solution but any updates on this situation would be very much appreciated. It would certainly be a good will win but actions are louder than words.

Like many other things we've discussed publicly, this is something we are actively investigating and might not have any updates on for some time. We try our best to let you know what we're thinking of but that does also mean that sometimes you might hear about something long before it comes to fruition.

Thank you for your patience :)

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by eventonly

Capitalizing VALORANT, props to the Brand management team🤌

I have a friend, who is a producer on VALORANT; I want to stay in their good books :)

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by Hyoudou

And the account age/total games played is more expensive than tracking the challenge for the weirdest things?

Why not simply unhide it?

I don't think it would be expensive for simple counting statistics (which the challenges are), but something as fully detailed as every match history and every person you played against... yeah, possibly.

Again, this is all speculative. I don't work on any of this, and I am just making educated guesses about what the bottleneck would be on any system like that if I were to personally author one.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by nizzy2k11

Does the alleged stockpile of bottled accounts sitting in cold storage to be sold have anything to do with this decision?

We've made this decision solely to reduce the amount of personal information we store on players that we probably don't need to store.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by Hyoudou

Thank you foremost for answering.

But meanwhile any other game, HOTS, Smite etc is tracking total amount of games played, how old the account is, etc.

How is tracking of the most basic thing of any online Game such as age of the account or rounds played more "prohibitively expensive" than any of the weird ass challenges we have? Or how many Teemo's die each minute etc?

Why is it that LoL, one of the biggest PC games, lacking such feature? Its there in the client, all you have to do is to play a single SR Game, but why cant I see it outside of a game?

Back in 2009 and a few years +, we could see all the different stats of anything. So how come,that we HAD thr option to see in a decade ago, but not now?

Heck, even Wild Rift is tracking all games played

So, there's collecting that information and then there's making it available, at any time, for any player.

Collecting that information is definitely something we do. Somewhere in our data centers there is information that will say how many games you've played, and all that.

However, having all of that information available in a format for every account that has and will ever exist, accessible in real time would be the expensive part.

Inspired game defining 1v3 vs C9

Comment

Originally posted by The_Leezy

Funny enough, if she actually indexed into the keyword “life steal”, she wouldn’t have healed this much. She simply has healing from items and runes.

I mean she specifically picked each of the things that heal her.

"Life steal" works when you're a consistent auto-attacker like Kalista. It's pretty much non-functional on most non-marksmen.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by ArsanL

I appreciate you guys taking these privacy concerns seriously.

Are there plans to email accounts that have been marked inactive but are not subject to deletion because of another criterion? This might be useful to me as a friendly FYI, since I try to keep tabs on who has my email address and such, and it would be useful knowledge to me that I haven’t logged into a Riot service in 3+ years, even if my total playtime means the account will stay.

We don't have any plans for that right now, no. In general, we really only want to email you if there is something that requires your attention.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by 4716202

hi dan honks i remember you played an aram and went tank sion not lethality I appreciate that cheers

i play tank on everything in aram. i am not having fun if the enemy carries are.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by itstingsandithurts

So it requires manual review for a sold account to be identified or is there an automatic that flags them for review?

To be clear I'm not commenting on any of the processes we have right now for identifying and actioning compromised accounts, just pointing out that in this case the OP would be fine.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by VinceRoberts95

Sell level 30 boosts that require people to be level 30 to purchase. Then have that level 30 account link to the account they bought it on and bans on one account go to both accounts. Not sure if this is a possible solution though.

That does sound like a good solution. I hate to meme myself, but right now the Technology Isn't There. It's one we'll have on our list for sure, though.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by NotADoc713

I have a second acc like lv 9 I obviously have less than 20 hours but the acc is 6 months old, will it also be in the list of deletion?

Your account will only be considered to be deleted if you have not logged onto it in 3 years and have played less than 20 hours, not bought or received any currencies and have not got any legacy content.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by FeI0n

I know you mentioned in another post that you can't disclose anything like a number of accounts being deleted, but can you give a percentage of accounts being deleted by this action? are we talking less than 1% or more like 10%.

I cannot disclose that, no.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by coffeeclubbr

Sure the flat number is high, well over a million accounts undoubtedly, but if the goal is to have Riot not unnecessarily hold onto user data of abandoned (for lack of better term) accounts this doesn't seem like it will be hitting a very high proportion of even those accounts, making the exercise mostly ineffective at hitting the (obviously impossibly to fully hit) goal. Of course, I have no strictly better proposal to reach this goal; it's an impossible task to do with high precision, and to get high recall would have many accounts get deleted that are not actually abandoned.

Perfect is the enemy of the good :)

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by Officer_Val

Hey there. Does this count for Wild Rift too? I didnt play League on pc for few months now but i activly play Wild Rift.

Is my riot account safe? I read the stuff but explain me like im 5 if u dont mind!

Sure!

If your account for League and Wild Rift are the same, you're fine. You can tell if they are the same because your Riot ID (Which looks like Riot dan honks#NVB94) will be the same on both accounts.

If they are different, then we don't "know" that your Wild Rift account and League account are owned by the same person, and you might need to log into League.

In any case, if your account will be deleted, you will receive an email a month before it gets deleted and you can click on the links there to prevent it in the worst case scenario.

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by TheDarkRobotix

would love to know what names will become available through name checker sites but seems the api is down atm? (for months now AFAIK)

I'm not really sure what name checker sites you're referring to but I'm not sure we have an official API for specifically checking names. It's possible the sites that you are using are using our third party API to identify accounts that exist; that third party API has keys that need to be maintained by the owners of the third party site.

In other words, I think the sites you are using are at fault here

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by TheDarkRobotix

its riot accounts not just for league accounts right? so any riot games and their hours also stack?

eg 10hours in League, 3hours in Runeterra, 3hours in TFT mobile, 2hours in Wildrift, 2hours in Valorant will be counted as 20 total?

Yes to both counts

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by SenseiChrono

why let a black market flourish like this for years tho? why not just sell your own safe level 30 boosts for people? the game has been out for over a decade.

Selling boosts gives the wrong message of "if you were banned, just buy a new account, even riot supports it". I'm not sure what any potential "solution" in this space will look like but the reason we haven't gotten one is because it's difficult to come up with one that doesn't incentivise bad actors and also doesn't make people feel like they should buy a boost as an entirely new player

Riot will soon be deleting old, very inactive accounts

Comment

Originally posted by A_Neurotic_Pigeon

Purely out of curiosity as someone that is studying in cyber security / network security etc...

What risk would disclosing that data pose?

Disclosing the exact number in this case is not a question of security. Companies in general will guard any information that informs people about what the size of their player base is




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