Originally posted by cerberus6320
Hii there! thanks for being so open about the process. I was curious how do you prevent the deletion of accounts for folks who are inactive due to circumstance?
As an example, I have friends in the military who had done back to back deployments and were unable to play league of legends during their deployments and between them. But they love the game, and many have spent money on the game.
What measures is Riot taking to ensure their accounts don't get deleted so that they can return to the game, when you can't possibly be expected to know if a user plans on being inactive for 2+ years at a time?
Firstly - if your deployed friends have played more than 20 hours, they should be safe.
I've not been deployed so I'm not familiar with how much access they have to the internet in their free time, but if any of your friends can log into their accounts via the league of legends website, that should be good enough to reset the clock.
They'll also receive an email to whatever account they signed up with that they can follow the instructions in to prevent deletion if they do end up being deleted.
Finally, they can also DM player support and we'll work something out.
We don't have any plans right now for way to mark accounts as "safe" en-masse.