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u/WotC_Jay any news about daily win rewards not resetting?
They do reset every 24h, there's just a bug now making that happen at a different time for each user. We should have a fix out soon.
u/WotC_Jay any news about daily win rewards not resetting?
They do reset every 24h, there's just a bug now making that happen at a different time for each user. We should have a fix out soon.
Yes, 2021.8.0.950. Actually I can play with any account but mine. Still stuck with the same error. Someone with the same problem sent me his error log and it said "migration unsuccessful". So I'm guessing that for some reason, some accounts got "rejected" from the update.
As for me, I wasn't aware of this update and I thought my device had a bug, so I logged out and requested a new password during the maintenance. I don't know if it's of any help, but maybe it created a bug in the command line or something (I'm not much into computer as you would guess)
We believe we've fixed all known "migration unsuccessful" issues (but there may still be some unknown ones). Could you PM me your account name and number (name#1234)?
u/WotC_Jay any info on the black screen issue linked to device time zone ? (issue doesn't seem to be officialy aknowledged and the support on twitter just say to everyone to just go open a ticket ) https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/42994716-black-screen-after-today-s-update
We're actively looking into this, but unfortunately haven't been able to repro it, so we don't have much info to give. The best way to help would be attaching logs on those bug reports.
Hello u/WotC_Jay , I can't see a single word from WotC about people still stuck with accounts not working at all, including me as you can guess. Many people still get stuck with a "system message" error which seems to come from an unsuccessful migration of their account. Myself and other players would like to be reassured that WotC is working on this issue. Thank you.
We're definitely looking into these issues, but we're having trouble reproing and therefore don't have much information to give. Are you sure that you've updated to the latest client (2021.8.0.XXX in the bottom-left on the initial loading screen)?
u/WotC_Jay FYI, since most recent update uncommon individual card rewards for 5, 7, 9, 11, 13, and 15 wins have been absent on my account. As a predominantly free to play player I try to reach 15 wins daily for a chance at upgrades. Since I have all standard uncommons, this usually amounts to 1.8% total vault value. But I occasionally get rare and mythic upgrades. Feel like this is a crucial reward for FTP players. I sincerely hope this can be looked into and fixed as soon as possible.
Thanks, this is not intended and we'll get it fixed soon.
Question for WotC_Jay if you are still around, me and a few others have an issue with the Free Draft Token not being awarded when buying the Mastery Pass after the backend update (see here)
Any news on this issue?
This is a bug, and we're working on getting a fix out quickly. Once we have that out we will make sure that anyone who ran into this problem gets the proper rewards.
Hey! This actually affected me as well (finished a game after the event ended). I've written up a bug and we're looking into it. In the meantime, please contact customer support for your rewards.
It would be really nice to know if ICRs being replaced by gold since the last patch is going to fixed or is an intended change. @WotC_Jay
Not sure exactly what you're referring to here (ICRs replaced where?), but I can't think of any place where made an intended change like this
How do they manage to patch the Brainstorm ban but not the Exalted Deeds ban?
Because we discovered the Brainstorm bug internally shortly after the build went live, and didn't learn about the Book bug until player reports several hours later. Book will be fixed soon.
Where are patch notes. How do we know what's been fixed. Nothing tracked on statuspage either
Hi, sorry for adding to the pile but I noticed I can activate [[Arch of Orazca]] and [[Orazca Relic]] before I get the city's blessing so I guess it's a bug with that mechanic but I am no expert on this :)
Yup, it was a general issue with the City's Blessing affecting several (but not all) cards that leveraged it. It's also been fixed in this morning's update.
Question. As I mentioned above I just came back to Arena. I was inputting some of the "free pack" codes yesterday and a few of them would say "Reward Successfully Claimed!" but then I'd get an error before it showed the packs. Well after a few times I realized I wasn't actually receiving those packs - and inputting the code again gave me "Reward Already Claimed."
Is there anything I can do here? They're free so I'm not going to make a fuss about it. I won't even submit a ticket because I'm not even 100% sure which ones I didn't get because I redeemed like 10 at once. Just as a new player those few extra cards would be beneficial.
Just asking and also pointing it out in case it's messing up anyone else who may have paid-for codes.
Thanks for the report; we're currently investigating that issue but don't have it nailed down yet. We would hope to be able to understand who missed what and automatically grant it to those accounts, but I can't be sure that will be possible until we better understand the issue.
Wayword Sawtooth can attack and block when it comes out, city blessing doesn't need to be achieved.
We're aware and working on a fix
Does anyone know how to work around the companion/sideboard bug? All my decks that have yorion/jegantha/lurrus etc. are listed with the red exclamation points since the update. Should I just temporarily remove the sideboards? I don't see this anywhere under known issues, so let me know if anyone else is also having this problem.
If you're trying to play in Bo1, you can work around this by reducing your sideboard to 7 cards. We're working on a fix for this.
> Players are receiving Bronze-tier ranked rewards even with no matches played.
This is confusingly worded, did everyone get bronze tier rewards, or just bronze+unranked?
The bug is that bronze-tier rewards were given to unranked players. Players with ranks received the proper rewards.
Theres also currently a bug allowing players to play with brainstorm in historic, and the ranked ladder is full of people exploiting this.
We're aware and working on a fix for this.
There's currently a bug with when the daily wins reset. It's once every 24 hours, but the reset time is now variable. We're working to get a fix for this out soon.
The spew there is a bug we'll get fixed. (but in this case it's pretty appropriate)
There is a one week gap between AFR Quick Draft and STX Quick Draft. What is that all about?
AFR Quick Draft runs through the 17th - looks like we missed this line item when adjusting for the new MID release date. I'll ping the web team to update it.
We're aware; it's an intermittent issue (works sometimes, mostly doesn't). We're working on a fix here.