Sorry to bump in, but do you have any info about the sealed/draft bug that came with the last update? Just wondering if it's even worth holding onto the bugged drafts and if they can even be fixed.
Sorry you got hit this bug.
Unfortunately, the fix to the best of my understanding will probably not allow you to edit limited decks in events already in this state, just prevent new ones from getting into it.
I would contact Customer Service about your in progress event.
This was an asset bug and is being fixed in an upcoming relesse. The text shown is correct.
We are tracking this bug, and sorry you got hit by it.
From what we can tell, the bug only occurs if you navigate away from the initial limited deckbuilding scene prior to saving a deck.
We hope to have a fix in an upcoming release, but avoiding doing the above should be a workaround for players in the meantime.
We have resolved this issue impacting this event and it is now up and running. Apologies for the inconvenience, and thank you for your patience!
u/wotc_Cromulous any idea if compensation will be provided for people who are missing ICRs from backend update 2-3 weeks ago? I sent an email to customer service like 2 weeks ago, and I'm not getting a reply from customer service. I lost out on 4-5 Rare ICRs and 45 uncommon ICRs (probably some amount of vault value as I've uncommon complete). Maybe even missed out on Mythic, but who knows for sure. I grind 15 wins a day for the 7/9/11/13/15th wins ICRs.
I understand delays suck, since Support is pretty busy right now, but they are still your best bet if you believe you haven't received rewards of some kind. They are best equipped to look into what you've done and what you've gotten.
We found the issue and have pushed up a fix. It was, thankfully, very minor in nature. Provided that the fix holds, a grant for affected players should be going out soon.
Have you gone to the Mastery tab? We have noticed a bug where sometimes Mastery rewards from increased XP do not get rewarded until that tab is visited.
Read moreSo are you saying there's a hidden deck weight system too? I don't remember that being mentioned before. Like, if I play X amount of rares/mythics in my deck then I'll be paired against broken Commanders more frequently? There are a ton of really janky rares/mythics, so if that's the case that doesn't feel very fair. Some of my decks have a lot of rares in them, but they're not necessarily powerful rares. Just cards mostly unplayable in constructed formats that fit the theme of my deck. As for not wanting to list the Commander tier ranking...not knowing which Commanders are labeled as top tier also feels unfair too. If you play a Commander that's been deemed to be top tier by the Arena team, then you're essentially being punished by being pitted against only other people playing top tier Commanders every game, but you don't KNOW you're being punished because there's no official tier list. It's almost akin to what other games do with their invisible griefer servers and soft bans. Wh...
Rarity does not influence the system. It is based on individual cards.
We hope for Brawl formats to welcome all kinds of players - casual, competitive, and in between. Obviously, when the systems we put in place to help that are not working correctly, the experience won't be as good.
When it gets fixed, can we please get an official list of which Commanders are considered high tier and will be matched against each other? Because before the last update broke the matchmaking, I found myself constantly being paired against Golos, Esika and Niv decks when using some of my Commanders like [[Nethroi, Apex of Death]] and [[Teysa Karlov]], who absolutely should not be considered to be anywhere near the power level of 5 color goodstuff piles like Golos. Also can we maybe look into a ban list update? Cards like Field of the Dead, Paradox Engine, Ugin and Agent of Treachery completely ruin the fun of the format. Field and Ugin are too much of a generic "do nothing and win" power cards that gets tossed in every deck because why not, they're colorless hard to beat bombs. It always feels so bad and frustrating when you build a board then your opponent just slams an Ugin and exiles everything.
Your commander is a large part of the matchmaking formula, but it is not the only factor. The contents of your 99, for instance, are also indicators of how you are approaching Brawl as a game mode, and our goal is to find you someone with a similar approach. It's very possible to play against someone with a more powerful commander but a less powerful deck. There are even other factors also at play, as well, so you will and should get a variety of experiences (when the system is operational).
I won't go into full details about who is pointed where. That path leads to a lot of negative behaviors: players optimizing for the system rather than for their own enjoyment, debating the fairness of rankings based on single data points, "bug" reports when one of the many factors alluded to above leads to an "out of tier" match-up, and so on.
Bans are a tricky discussion. In many ways, Brawl formats are the most casual thing we offer on Arena, and banning someone's favorite car...
Read moreThis is not only happening to you, as you can see.
The deck matching system is not currently working correctly, which I know is frustrating. We are still figuring out why not, but we'll get a fix out to players as soon as we are able. There is a fix already in the pipeline for the rematching.
This was probably introduced with AFR, it seems to be some interaction between "choosing your hybrid mana symbol" and choosing an X value. We'll investigate it soon. #wotc_staff
> Is there any guarantee we will be able to challenge friends to this game mode?
The common wisdom is that there is never any guarantee of anything in software development, but on this one, I'll tell you - yes. You will be able to challenge friends in this game mode. We will make that work, hopefully soon. There is a lot going on right now, but we know this is an important feature to many players, and it will happen.
We experienced a major issue in the (PST) middle of the night. We've been working to understand and solve it for the last several hours. We're working to get things back up and running now.
Edit: We believe that we have the issue addressed and the game should be functioning normally. We will continue to monitor.
Purely accidental, but I do love dr horrible
It's a brand new week
I've got no remorse
Need my XP rising
But I know the course
Gonna shock the world
Gonna show Bad Horse
It's a brand new week
I know it's been a rocky week, but very seriously - thank you to everyone who has been out here reporting these issues and helping us track them down. This update was substantial, and I wish that more of its direct benefits were player-facing, but instead, you're all feeling the waves without getting to ride in the boat. That really sucks, and we are working on it. Hopefully, you should be seeing a LOT more of these boxes X'd off with fixes in the coming week (knock on wood).
We did update the possible code rewards, it looks like the updates to the website may not have happened yet. We'll look into it.
I was playing that last night too!
You were done dirty; sorry about that. We'll be fixing the bug soon, and also doing a grant to fix up all affected players.
u/WotC_Jay, have you been looking into the issue where the matchmaker is apparently matching brawl decks inappropriately, and also leading to very high frequencies of direct rematches in all formats? See this thread: https://www.reddit.com/r/MagicArena/comments/pbwtaf/brawl\_matchmaking\_seems\_to\_be\_gone\_entirely/
Yes, we're aware and looking into this.
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