Original Post — Direct link

I tried many times, even cleared Maekstrom and Spillover to the final round, but it still does not unclock.
I see a lot of people have this glitch, and thought this will be solved sooner.
But now there are only two days left for this weekly challenge and still not solved!

about 2 years ago - Ubi-Borealis - Direct link

Hello there @nod_kuugen! Welcome to the forums 🙂

I'm sorry to hear that you're having trouble completing the "Job Done" weekly challenge. If you haven't already, I would recommend that you first try these basic connectivity troubleshooting steps to ensure that your connection to the servers is in optimal condition.

If your challenge still isn't updating after trying these steps, would you be able to send us some images or a short video that shows you have completed the challenge requirements, but that it isn't unlocking as expected? I'd recommend uploading these to a sharing platform, such as Google Drive or OneDrive, as this will allow you to post a shareable link within this thread. We can then take a closer look at these as we investigate your locked weekly challenge further.

Thanks! 😊

about 2 years ago - Ubi-Gizmo - Direct link

Hey there @nod_kuugen, thank you for taking the time to share that video, I want to apologise for the delay. I can confirm that the development team are currently looking into it. I have also forwarded the video over to them to assist with their investigation. Once we have further updates to provide, we will update here and let you know. If you have any questions or run into any other issues, please do not hesitate to reach back out.

about 2 years ago - UbiSushiVamp - Direct link

@nod_kuugen Thank you for checking in! Our teams are still investigating the Job Done challenge not unlocking. My apologies for any frustrations caused but I appreciate your continued patience!

about 2 years ago - Ubi-TheBerry - Direct link

Thanks for getting in touch and letting us know @lex_47 !

I'm sorry it's not tracking for you as it should.

I've re raised this to the team, but if you could please also share a clip it'd be appreciated too.

Thank you!

about 2 years ago - Ubi-Borealis - Direct link

Hello there!

Thanks for sharing those images with us, @lex_47! I've now added these images to your report to the dedicated teams. If we require any additional information from you regarding your report, we'll reach out within this thread.

I'm sorry to hear that you've encountered this issue in your own game as well, @Fudz4. Thank you for taking the time to share your experience with us. I've shared your report with the dedicated teams so it can be used in the ongoing investigation.

The dedicated teams have requested for additional videos and images from affected players to assist with the ongoing investigation, which is why we've asked for players to provide these within this thread. If you're unable to provide these, then that's absolutely fine. We still appreciate you taking the time to share your report with us.

Thanks! 😊

about 2 years ago - Ubi-WheelyDuck - Direct link

Hey @ntto154,,

Thank you for taking the time out to leave an update here,

As advised by Ubi-Borealis, this has been shared with the team to help the ongoing investigation.

Many thanks

about 2 years ago - Ubi-Borealis - Direct link

Hello there @Fudz4!

I'm sorry to hear that you've been unable complete the weekly challenge "Job Done" this week. Thanks for providing an image that shows you've met the objectives, but that the challenge hasn't completed for you. I've forwarded these to the dedicated teams so they can take a closer look at these as part of the ongoing investigation into this weekly challenge.

If we require any additional information from you regarding this issue, we'll reach out within this thread. In the meantime, I'd recommend keeping an eye out for any future updates within the News & Announcements forum.

Thanks! 😊