Original Post — Direct link

HDR is unavailable for selection in the game menu?

I have a 6900XT and 10900k so my pc is capable of running it.

about 2 years ago - Ubi-Thrupney - Direct link

Hey there @andylumm , welcome to the forums! Thanks for reaching out about this. I'm sorry you've not been able to summon forth the HDR graphics feature on Extraction - that's most unusual, and I'd certainly like to help you get to the bottom of this.

As far as I can see, this isn't something that has been reported elsewhere recently, so I'd like to invite you to check our troubleshooting guide. In particular from that guide, please make sure you've updated your graphics drivers and operating system, you've verified the game files, and you don't have any unnecessary background programs interfering with the game. 

If the issue persists, can you let me know? In that case, it'd be useful to have a screenshot showing the option cannot be activated. Please also see this article describing how to generate MsInfo and Dxdiag files, and make one of each - I'll create a support ticket for you to send them across to us securely. Thanks!

Please let me know if I can clarify any of these steps.

about 2 years ago - Ubi-Froggard - Direct link

Hey,

Could either of you check to see if the option is only disabled in Full Screen Mode? If you switch to Windowed Mode does it become available?

about 2 years ago - Ubi-SpaceCats - Direct link

@kingcast0r Glad to hear! Please don't hesitate to reach back out if you have any further questions.