Original Post — Direct link

Hi so I just loaded up the game and it won't hit anything above 10fps, even in the lobby. this is a new issue as yesterday it was completely fine. I also can't change my game to 240hz, it's stuck on 60, and the game doesn't even register that I could go higher, 60 is the only option. I've tried restarting, turning all graphics settings down to their lowest but at best I stay at a consistent 9fps. any help?

about 2 years ago - Ubi-TheBerry - Direct link

Hey there guys,

Thank you for reaching out to us!

Glad to see it's working for you again @SOOPS-00 !

@KilKashi420 are you still having issues?

If so, may we please know the specs of your PC (CPU, GPU, RAM, Laptop / Desktop) and monitor?

Thank you!

about 2 years ago - Ubi-WheelyDuck - Direct link

Hey @kilkashi420,

Thank you for your update and for sharing this additional information.

From what you have explained, it sounds like the game is trying to run using your integrated graphics. To help investigate I would recommend to follow the steps in this support article which will allow you to switch graphics settings.

If you have any trouble, just let us know as we are happy to help.

about 2 years ago - UbiSushiVamp - Direct link

@kilkashi420 I am happy to hear this was resolved for you. I hope you have a happy rest of your day!

about 2 years ago - Ubi-Viral - Direct link

@ditalouf Thank you for the image.

Can we ask that you try the steps here please?

If the issue continues please let us know.

Thank you.