[2022] Stuck in one place in airlock

Original Post — Direct link

When I tried to interact with the airlock, I got frozen in one place. Could not move nor interact with anything, only shoot and ping. When the interaction menu popped up, it instantly disappeared when I pressed "F". My teammates were not able to press it afterward, probably because the game read it as if I was interacting with it at that point.

The last minutes of our trial are recorded:

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PC specs:
Windows 10 Home 64-bit (10.0, build: 19044)
AMD Ryzen 5 2600X ~3.6 GHz
16384MB RAM
NVIDIA GeForce RTX 2060 Super 8GB

almost 3 years ago - Ubi-Froggard - Direct link

Hey @nanashisarimasu

I'm sorry to see this happened and thanks for providing a video clip of it and your specs. I'll forward this to the game team so they can look into it and can keep track of this but hopefully it was a one off and doesn't happen again.

almost 3 years ago - Ubi_Plush - Direct link

@chokeabo Sorry to hear about this happening to you while in an airlock. This issue has been reported by other players and is currently being investigated. Please watch this thread for updates. My apologies for the hassle this has been causing.

almost 3 years ago - Ubi-Milky - Direct link

Hello @Chokeabo and @NanashiSarimasu, thanks for bringing this stuck at airlock issue to our attention.

Our extraction team reached out to us and asked if you have the match ID's of the game where this issue occurred so they can investigate this further?

Failing that, if you can let us know the exact time and date you played that match, that may help us locate the information we need too.

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