Sorry to hear this @earclimax3id !
Stats not updating in Ubisoft Connect is something that occasionally happens in our game and gets reported to our Connect team.
Can you please check your stats on the Connect mobile app (if you use this), as well as the launcher, to see if they are both stuck?
@earclimax3id I'm sorry to hear that your experience has been ruined because of incorrect stats temporarily being displayed. To clarify, when you check your playtime on Ubisoft Connect, what does it say you have?
Hey there @earclimax3id and thanks for getting back to us with this information.
So we can forward this to our dev team, could you please send us screenshots showing the different stats that are displayed in R6E and on the Ubisoft Connect launcher?
@earclimax3id Hi !
I've taken note of your screenshots and reports, and I can confirm that they have been forwarded to the relevant Team.
The investigation is ongoing, and we thank you for the information provided.
If you have questions, or for any other Issue, don't hesitate to reach out to us !
Hello @earclimax3id, thanks for getting back to us.
Unfortunately after looking into this, it appears that Ubisoft SUpport and players alike, are unable to reset stats and playtime in the Ubisoft Connect launcher manually. I will however pass on your suggestion as a desired feature to be added to the launcher in the future.
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