[2022] Maelstrom 100% completed, did not receive diamond

Hey @khonshubr, thanks for reaching out. When you posted this we were still experiencing a degradation, but this should now be resolved. Can you confirm that your rank still hasn't updated properly?

Hi @khonshubr I'm sorry to hear that your rank still hasn't updated.

Could you please check again to see if it has updated yet as there may have been a delay.

Hello @KhonshuBR,

Thank you for the update and for providing us with additional videos.

I'm sorry to hear that you haven't received diamond yet.

I already reported this issue to the development team for further investigation. Once we have an update on this, we will let everyone know through these forums and the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

Hi @jaycesaw I'm sorry to hear that you are also experiencing issues achieving Diamond on Maelstrom.

If possible could you please provide a video that demonstrates this issue.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Hey @jaycesaw ,

As requested by @Ubi-Keo - could you please provide a video demonstrating the issue?

We can then pass this onto the game team for further investigation.

Thank you!

Thank you for the update @JayCeSaw, if you could please provide a video showcasing the issue, we'll be able to include it in our report of this issue.