[2022] Infinite Loading Resulting in Punishment and MiA

Hi @agent_ares! Thank you for this feedback. Does this happen to you often? If so, I would like to take a look into this.

Thanks for these details @agent_ares! Also, if this happens to occur in the future, please try out this troubleshooting guide to see if it helps.

If the troubleshooting is completed & this continues to occur, please reach back out, & I'd be happy to assist further. Thanks again!

Hey @agent_ares - thanks for that insight. Indeed, that is very useful to note. I've gone ahead and passed on your comments about wanting the game to automatically cancel the incursion if it doesn't load, so we'll look into that internally.

If players are finding long load times to be common, please do let us know - we'd certainly like to investigate. If it is just happening occasionally, I'd be willing to bet this is a connectivity blip, so please do make sure to run through our connectivity guide to help prevent connectivity drops If there are any questions about how to perform the steps we've listed, let me know!

Hey @patachief , thanks for your post about this, and welcome to the forums. I'm sorry to hear you'd found the game not to load in correctly, resulting in you needing to force-quit the game and have your agent go MIA. I'd like to look into this further - can you answer the questions below for me?

• Which platform are you playing on?
• Were you playing a specific incursion/map, on a specific difficulty (and if so, which incursion and difficulty), or was it a quick play?

With this information, I'll be better able to see how to proceed with this - I'll keep an eye out for your response