Original Post — Direct link
i tried to run my game but this error code shows up and i cant play online or with other players. a message comes up that says "content not available" it then puts me in the menu screen but all multiplayer options are unavailable and it says "installation in progress" in the top left. i have tried to find any uninstalled updates but cant .I've even uninstalled and then reinstalled it but nothing has worked. please help if you have a guess as to what is happening.
over 3 years ago - Ubi-Milky - Direct link
Hello georde2608, thanks for posting and welcome to the forums.

At the moment this error code 0-0X00100608 is not known to us.

I can see that your game version was from Epic. Could you please try running both the game and the Ubisoft Connect launcher with administrator rights first to see if this fixes the problem of being unable to connect to the online? -

- Locate the games .exe file in its installation folder
- Right click on the games .exe file and select 'Properties'
- Select the 'Compatibility' tab
- Check the 'Run as Administrator box'
- Click 'Apply' then 'OK'
- Next, please do this for the Ubisoft Connect launchers .exe file too
- Finally, try launching the game by double clicking on the games .exe file

Please let me know what happens next after saving these settings, then trying to launch the game?
over 3 years ago - Ubi-Karl - Direct link
Hey guys, thanks for reaching out and bringing this to our attention.

Just before this gets forwarded, I would like to ask you to try completing steps outlined below and just see if problem remains:

1. PlayStation
2. Xbox
3. PC

Keep us updated and if these steps do not lead anywhere, let us know!
over 3 years ago - Ubi-Viral - Direct link
Originally Posted by SuperBilton
Guys, had this error code too, I started doing what someone previously wrote with finding exe. Files etc but if you’re on PC and have Siege through the epic store, open up Ubisoft Connect also. You’ll notice your game hasn’t finished installing within that application. Let it finish downloading and everything should work from there!
Originally Posted by schalkelenny
I had the same problem. You have to wait until the update is fully compleated.
Thank you for sharing this information! Hopefully it will help others
over 3 years ago - Ubi-Raziel - Direct link
Hello everyone!

I'm sorry to read some of you are still unable to play. The error seems to suggest either the game is not fully installed, so that should be our primary focus point.

PS4/PS5 players -

Can you please check the Situations section to see how many are available to play? The amount of available situations is usually a good indication of how much of the game has installed.

I also recommend double checking system storage, to ensure there's enough space for the game to install.

Finally, try launching the game from another profile if you have one available to you.


@TW-saychell1224 - It's not possible for us to refund the booster I'm afraid. We are only able to refund boosters if there's been a large outage, as that confirms an issue on our side.

Are you experiencing the same error as everyone above, or is this something new? If it's not related to this thread, please create a new forum thread or add to an existing one.


Thank you!
over 3 years ago - Ubi-Karl - Direct link
Originally Posted by Firefyter8
I tried it from another profile on ps4, and it gave me the same exact thing as it has been for my main account. It shows all the situations are available for me except the last one, which is the online one. I had recently downloaded it to play it once again, and it's been doing this for 4 days straight. It even says my application won't run sometimes when trying to start my disc up
Hey Firefyter8, thanks for reaching out and welcome to forums!

Installation in progress message is something that is to be expected and is a standard practice when you're in process of completing the installation.

Once your content is fully installed, you will need to launch the game and keep it open. During that time, it will complete all the necessary updates and more and more situations will become available. If you do have all of them available apart from one, try to be patient, keep the game open and it should eventually complete.

In relation to the disc - if you are already having difficulties with it where you're unable to launch the game at times, then this might indicate other root for the installation issue, so please make sure that it's in working order.

Keep us updated and should you have any further questions, let us know!
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by Firefyter8
I let my PS4 have siege run for 4 hours, and it still Is having the same issue. I still can't play online or in training grounds. All I could do is play the situations. I dont know what to do next now.
Hey there.

In that case I'd recommend attempting full reinstallation, I'd recommend keeping an eye on it during installation to see if you notice any issues.
over 3 years ago - Ubi-Karl - Direct link
Originally Posted by LilXander2003
I just tried opening it a bunch of times and kept getting the same message but I just closed the app and did something else for about 30 minutes and came back and everything was fixed. Not sure if that will work every time but worth a shot
Hey LilXander2003, welcome to forums and thanks for sharing this with us!

As mentioned previously, game needs to complete installation despite being able to access it therefore as soon as it's completed, you will be able to access the rest of the features .

Enjoy your game-time and should you have any queries in the future, feel free to drop us a message at any time!
over 3 years ago - Ubi-Karl - Direct link
Originally Posted by Benjamin_073
I have uninstalled te game and installed it again with enough free space. Still doesnt work. Any other ideas?
Hey Benjamin_073, welcome to forums and sorry about the issue you ran into there.

Can you advise us at what point are you stuck? Are you receiving 'Installation in progress' message as soon as you launch the game? If so, leave the game on, and let the process continue. In the meantime, you can play some Situations.

As time passes, more and more Situations should become available, indicating that installation has progressed. All you need to do, is just let it continue.

If however you are continuing to experience the issue, let us know if you have a physical or digital copy of the game, and we will take it from there.

Originally Posted by MIPP902
I've done all of the above and still nothing,
What now
Hey MIPP902, welcome to forums!

Just to check, are you also seeing 'Installation in progress' message too? Did you have a chance to give a few hours to let the process complete after game was installed?

Let us know!
over 3 years ago - Ubi-Thrupney - Direct link
Hey MunWasTaken, welcome to the forums! You should find the executable in C:\Program Files\Epic Games\[Siege's folder] by default, but note that if you've changed the default during installation, there isn't any way to make the Epic Launcher point to it. It's probably C:\Program Files\Epic Games\[Siege's folder] though.

The two articles below more fully explain the process for opening with admin rights.
https://www.ubisoft.com/help?article=000060505
https://www.ubisoft.com/help?article=000063991

Let me know if you still have trouble finding it.

MIPP902 - Thanks for updating us on how it's going on your PS4. Did you manage to get it installed in the end? Let us know if not, as we may need to investigate in that case.
over 3 years ago - Ubi-Mercury - Direct link
I'm happy to hear you were able to resolve this issue MIPP902. If you have any other questions, please let me know!
over 3 years ago - Ubi-Milky - Direct link
Hello GreatAnexol thanks for posting.

The error code 0-0x00100608 can be caused by the game updates not fully downloading yet. Can you please make sure the game and the online modes are fully downloaded as well as the additional Ultimate edition content please?

Please navigate to Library > Purchased on your PS4 console, to check the ultimate edition content such as all 38 Year 1 to Year 5 Operators and The Disruptor cosmetic pack is fully downloaded with the game before launching the game.
over 3 years ago - Ubi-Karl - Direct link
Originally Posted by chico__pt
i cant finde the .exe file
Hey Chico, thanks for reaching out and sorry to hear about this.

Have you got Ubisoft Connect launcher installed in your device? As you login to the client with your Ubisoft account credentials, you will be able to download your game files through there.

Should you have any issues, let us know!

Originally Posted by Thats_Mario113
what if this error appears on ps4
Originally Posted by Twinblade-12
Hello, sorry for the in convince but i need some help the same error has happened to me but im on ps4 not pc is there any way for me to fix this i have tried:
-deleting the game and reinstalling it
-check for update
-and restarted the data base on the ps4

and nothing has worked.
Hey guys!

If you are seeing 'Installation in progress' message, keep your game on and let it complete the installation.

As it progresses, you will be able to play Situations in the meantime.

The further installation goes, you will notice that more and more Situations will become available for you to play.

After a while, you will notice that the installation is complete and you will be able to access the remaining content in-game.

This is the exact same scenario if you play on PS4, therefore be patient and see how it goes.

Keep us updated!
over 3 years ago - Ubi-Karl - Direct link
Hey kilkam06, thanks for getting in touch, welcome to forums and sorry about the problem you're experiencing.

So just to double-check, to ensure that we're on the same page - after you've completed your installation, your game now doesn't even load up? Do you receive any error messages at all?

Also, if possible, could you provide us with screenshot showing what is the window/page your game is stuck at?

Let us know and we will take it from there!
over 3 years ago - Ubi-Karl - Direct link
Originally Posted by dissingz
i deleted the game on accident. and i have this error code, ive played every situation 3 stars watched all tutorials ive restarted data base restored licenses reinstalled game so many times and it just wont work. ps4
Hey dissingz, thanks for getting in touch there and sorry to hear about this.

Just to double-check, are you also seeing 'Installation in progress' message? Also, do you happen to have physical or digital copy of the game?

If it happens to be physical copy, I would suggest the following workaround:

1. Uninstall the game
2. Disconnect console from the internet
3. Install game from disk
4. Once fully installed, re-plug internet and do the updates
5. Launch the game once updates are done

Additionally, please bear in mind that if you have all of your situations unlocked however there is still no access to Multiplayer, then it means that there is still some progress left to be done, so be patient, have the game on and let it fully complete the process.

Keep us updated!
over 3 years ago - Ubi-Karl - Direct link
Hey guys!

robertito893 and Junior050206 - if you have a chance, have a look a few pages back in the same thread since you've made the post as there are some workarounds being shared, therefore have a look at them and if your problem persists, let us know!

liseik - welcome to forums and thanks for sharing this!

I do hope other players will also find your workaround useful .

If you ever encounter any issues or have any queries, feel free to get in touch at any time!
over 3 years ago - Ubi-Karl - Direct link
[QUOTE=Russytb;15492102]
Originally Posted by Ubi-Milky
Hello i have the same problem but on xbox one s can you help me?
Hey Russytb, thanks for reaching out and welcome to forums!

Just to double-check, did you see or try any of the troubleshooting steps mentioned in this thread? Also, did you check to see if your content is fully installed? For details on how to do it, click here.

Let us know and we will take it from there!