Original Post — Direct link

I have been trying to connect to R6S and for some reason nothing is working, it comes up with this error, i've looked everywhere to see if there is a solution... can someone help please. thank yu 🙂

over 2 years ago - Ubi-Viral - Direct link

@krisolink Hey! Sorry to hear that you are getting this error. In order to troubleshoot it please try the steps here.

If the issue continues, please let us know.

Thank you.

over 2 years ago - Ubi-Viral - Direct link

@yrc-07 Hey! 

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you. 

Alternatively, you can create a support ticket for support in your language here:

https://support.ubisoft.com/

Thank you.


over 2 years ago - Ubi-SpaceCats - Direct link

@f4th3r-oldyfans Hi there! I'm sorry to hear that you're continuing to have this issue, and I definitely understand that using a VPN isn't something you are going to want to continuously do just to play your game.

If you'd like to troubleshoot this further, I've created a case for you on our Support Website. Please login there and go to "My Cases" and click on case #15838581.

While you wait for a member of our team to reach out, please feel free to add any additional information to your Support Ticket.

over 2 years ago - Ubi-Nacho - Direct link

@elmodetroit9 Hi!

Thanks for posting to this thread to let everyone know you were able to fix this error 8-0x00000146.

Hopefully, any players still encountering this, can follow the steps you've given here to try and resolve the problem.

If any players continue to experience difficulties after following the steps in this thread, please reach out to us here, or via a support case.

Thanks again!

about 2 years ago - Ubi-Karl - Direct link

Hey @LilAnter, thanks for reaching out, welcome to forums and sorry to hear about this.

I've had a closer look and can see that Ubisoft Services have been experiencing temporary degradation around the time of your contact, which may have contributed to this, however as of right now, things are all working as intended, therefore can I double-check if the problem is still there for you? Also, to add, I take it that you've also tried suggestions mentioned in the thread by other players, is that right?

Let us know and we will take it from there!

about 2 years ago - Ubi-Karl - Direct link

Hey @Rckot, thanks for getting through, welcome to forums and sorry to hear you're having connectivity issues as well.

There did not seem to be any outages during the time of your contact, therefore if issue persists, could you possibly send us screenshot showing the error message you receive? Also, what is the data-center (server) you're connected to?

Let us know and we will take it from there!

almost 2 years ago - Ubi-Cintre - Direct link

Hello @darknite,

Thanks for contacting us, sorry to hear you are encountering the error 8-0x00000146.

Could you please try to flush your DNS by following these steps :
Open a command prompt window (press windows+R key, type cmd and press enter) and type these commands one by one (keep pressing enter after each command):
ipconfig /release
ipconfig /flushdns
ipconfig /renew
Finally, reboot your PC and check if the game still errors out or not.

Let us know if you have more questions.

almost 2 years ago - ubi-smash - Direct link

@jongur Hey there! Sorry to hear this has been an ongoing problem after exhausting all steps we have previously shared. To help gather some further information, please create a support ticket so we can continue to take a more in-depth look into this with you. Also, any questions you may have, please keep us posted!

almost 2 years ago - Ubi-TheBerry - Direct link

Glad to see those steps worked for you @weary2551 !