[2022] infinite shooting sound bug

Hey everyone and thanks for your patience. I have moved this thread to our Player Support section so that one of our agents can review this if you have any other questions.

Thank you johnnySends for providing this link to R6Fix!

@johnnysends If you do run into the same behavior or any other strange audio behavior, please don't hesitate to send them our way so we can let the team know!

Hello @Witte220788 thanks for getting in touch with us.

The gunfire repeated audio issue is something we are still investigating and we have several reports of this on our R6Fix website.

To help us gather more information, are you able to send us a video clip of this happening in your game too, on PS4?

To capture a clip, Playstation > 
Please press your controller's Share button, this will allow you to capture a video clip, then your console will ask you to upload it straight to YouTube or Twitter. After uploading to one of these websites, you should be able to post the URL link to the video in this thread.

Hey there @johnnySends , thanks very much for getting in touch about this. I understand you've faced this same issue of infinitely looping gunshot sounds, followed by not hearing your gunshots or movement at all. I appreciate you letting me know.

I'd like to add your report about this to our ongoing investigation. Can you start by making sure you've performed the steps in our troubleshooting guide? In particular from the guide, please make sure you are running the game with administrator rights, you've verified the game files, you've got your audio drivers and Windows install fully updated, and you don't have any background programs which could interfere with the game (particularly programs which change your audio settings, such as those bundled with your audio drivers).

Can you describe for me how long the repeated gunshot sound was happening? Did you do a particular action, or did something happen in-game such as a round change, when the repeated sounds stopped and you couldn't hear anything?

Let me know if I can clarify these steps or questions

Hey @Eiohas,

Thank you for reaching out.

Could you please also answer the questions posted by @Ubi-Thrupney below?

As well as complete the troubleshooting steps, as this is key in allowing us to investigate further.

Thank you!

@uranuo Hey! I'm sorry that you're also experiencing this issue. The good news is that the team is investigating this! But I do have a couple of questions to ask:

• Does this only happen when playing the new event?
• As soon as the infinite looping starts, does it carry over into other game modes as well?

Thank you!

Hey @A7LOVESU

I'm sorry to hear that. I see we are still tracking a few reports of this on R6Fix: (https://r6fix.ubi.com/projects/RAINBOW6-SIEGE-LIVE/issues/LIVE-43988), so if you wouldn't mind posting about this on there too, that would be great.

If you do, please also specify which game mode it happened in, or if it happens in all of them.