Rainbow Six Siege Dev Tracker

Hi! Restart! Any locked ops should go back to normal once you do. You probably disconnected slightly at some point and your account likely partially desynced from our servers which caused the error in your account profile.

Originally Posted by snick8467
I killed and restarted the game (xbox one x) and still have operators missing

Which operators/how many? I'd give it around 10 minutes and try again. If they're still missing after that send in a ticket to us at support and we can help to make sure your account is fully restored.

Sorry that had to happen. We're working on improvements to address toxicity, TKing, and team-griefing - and I believe this is one aspect of griefing that we're also trying to solve.

This is the first since I've come onto R6 that it's been brought to my attention. If it ever happened to me before personally, then I probably didn't realize it honestly >.<

I'll pass along the clip to the team. It's possible it could be due to some conflict arising with IDing the opposing team, but we'll look into it.

I know earlier there were problems with the XBox servers, but I've brought it up with the team since it seems to be across multiple platforms. If you're having these sync problems as well, please leave your platform + datacenter so I can get a better initial feel for the scope of the issue and can give some better direction for the team as to where to look.

Can I get your platforms + datacenter?

Originally Posted by JonessyFIN
Still no answer from customer support, after a week. I get new year's etc slowed things down but cmon, i kinda want to play already. -.-

PM me your ticket #.

BattlEye does handle cheat detection, but we still control account bans. If you legitimately were wrongfully banned by some kind of false-positive edge case, then send in a ticket to us. State your case clearly and be descriptive. We'll investigate and get back to you.

Originally Posted by Caveeeeeeeeeira
Hey,
I completed all my situations (you can see the picture), but I don't get the achievement for it. I've restarted the game alot, Because it has been a while ago since I completed them all but I still didn't get the achievement.
Can someone help me?
https://imgur.com/a/zAxez
https://imgur.com/a/2297U
...

Read more

Hm, just looking at the basic specs it wouldn't seem to be an issue with hardware...
Do you run other programs while you play? Are you steam or uplay? What about the rest of your setup? Touchscreen monitors? Multiple monitors? Windowed? Borderless windowed? Fullscreen?

The best next step would be to send in your msinfo + dxdiag to support and we can do a bit of in-depth troubleshooting there to see if there are any other potential causes of the freezing

It just started today? There haven't been any recent updates so I wonder if it's just getting noticed?
Is it actually stuck there? (ie: you can't do anything else?) or it's just imprinted there? (so you see 2 mouse cursors) Is it the windows mouse cursor or is it the in-game cursor?

And a few questions for you all having the issue - steam or Uplay? Fullscreen? Windowed borderless? Multi-monitors or just one? Did you alt-tab before it got stuck or have you noticed anything you do in particular that makes it more liable to get stuck?

Originally Posted by Nickoil488
Bundle still missing. Can't find it in bundles page or operators page

Go to shop > operators and then send me a screenshot of what you see when you go to the operators tab in the shop. (a screenshot with console or even a bad phone pic will do)

Is it also possible you already own all Y2 ops?

Originally Posted by Nickoil488
^

Can you upload a screenshot of your shop bundles menu?