Are you getting an error code when trying to launch the game? If so, please reach out to support for help on this issue?
I recommend reaching out to Support for this one, they can look into it with you.
Shared with the Dev team and we're in the process of investigating! Thanks for sharing your recording. Super detailed!
flair:ubiresponse
Shared with the Dev team and we're in the process of investigating! Thanks for sharing your recording. Super detailed!